WGU C954 Information Technology Management - UCertify Flashcards

WGU C954 Information Technology Management - UCertify Flashcards fact The confirmation or validation of an event or object information age A time when infinite quantities of facts are widely available to anyone who can use a computer internet of things (IoT) A world where interconnected Internet-enabled devices or "things" have the ability to collect and share data without human intervention machine-to-machine (M2M) refers to devices that connect directly to there devices data aggregation The collection of data from various sources for the purpose of data processing structured data data that has defined length, type and format and includes numbers, dates, or strings such as Customer Address ambient digital experience a blend of the physical, virtual, and electronic environments creating a real-time ambient environment that changes as the user moves form one place to another Internet of Everything (IoE) a concept that extends the Internet of Things (IoT) emphasis on machine-to-machine communications to describe a more complex system that also encompasses people and processes autonomous agent software that carries out some set of operations on behalf of a user or another program with some degree of independence or autonomy, and employ some knowledge or representation of the user's goals or desires autonomic computing a self-managing computing model named after, and patterned on, the human body's autonomic nervous system transformation process the technical core, especially in manufacturing organizations; the actual conversion of inputs to outputs value-added the term used to describe the difference between the cost of inputs and the value of price of outputs strategic business units (SBUs) consists of several stand alone businesses materials requirement planning (MRP) system sales forecasts to make sure that needed parts and materials are available at the right time and place in a specific company tactical planning focuses on producing goods and services as efficiently as possible within the strategic plan operational planning and control (OP&C) deals with the day to day procedures for performing work, including scheduling, inventory, and process management International Organization for Standardization (ISO) a non-governmental organization established in 1947 to promote the development of world standards to facilitate the international exchange of goods and services process quality main goal is to produce defect free products six sigma quality the goal is to detect potential problems to prevent their occurrence and achieve no more than 3.4 defects per million opportunities malcolm baldric national quality awards 1987 U.S. standard awarding quality awards in seven key areas: leadership, strategic planning, customer/market focus, information and analysis, human resources focus, process management, and business results ISO 900 international organization for standardization (1947) requiring a company to determine customer needs, including regulatory and legal requirements including communication arrangements. Other standards involve process control, product testing, storage and delivery. ISO 14000 collection of best practices for managing an organizations impact on the environment CMMI capability maturity integration is a framework for best practices. Does not describe the processes themselves; it describes the characteristics of good processes, thus providing efficient guidelines. inputs land, labor, capital, information transformation conversion process outputs goods & services storage virtualization combines multiple network storage devices so that they appear to be a single storage device network virtualization combines networks by splitting the available bandwidth into independent channels that an be assigned in real time to a specific device server virtualization combines the physical resources, such as servers, processors, and operating systems, from the applications system virtualization the ability to present the resources of a single computer as if it is a collation of separate computers (virtual machines) multi-tenancy a single instance of a system serves multiple customers cloud fabric controller an individual who monitors and provisions cloud resources similar to a server administrator at an individual company cloud fabric the software that makes the benefits of cloud computing possible hybrid cloud includes two or more private, public, or community clouds, but each cloud remains separate and is only linked by technology that enables data and application portability cloud bursting when a company uses its own computing infrastructure for normal usage and accesses the cloud when it needs to sale for high/peak load requirements, ensuring a sudden spike in usage does not result in poor performance or system crashes utility computing offers a pay-per-use revenue model similar to a metered service such as gas or electricity Infrastructure as a Service (IaaS) delivers hardware networking capabilities, including use of servers, networking, and storage, over the cloud using a pay-per-use revenue model Disaster Recovery as a Device (DRaaS) Offers backup services that use cloud resources to protect applications and data form disruption caused by disaster Data as a Service (DaaS) facilitates the accessibility of business-critical data in a timely, secure, and affordable manner Moore's Law refers to the computer chip performance per dollar doubling every 18 months upcycle reuses or refurbishes waste and creates new product governance method or system of government for management or control information systems audit and control association (USACA) a set of guidelines and supporting tools for IT governance that is accepted worldwide and generally used by auditors and companies as a way to integrate technology to implement controls and meet specific business objectives internet technology infrastructure library (ITIL) a framework provided by the government of the UK that offers eight sets of management procedures committee of sponsoring organizations (COSO) key for evaluating internal controls such as human resources, logistics, IT, risk, legal, marketing and sales, operations, financial functions, procurement, and reporting capability maturity model integration (CMMI) method a process improvement approach that contains 22 process areas enterprise architecture a process for how an organization will build, deploy, use, and share its data, processes, and MIS assets deperimeterization