EXAM 2 WITH QUESTIONS AND
CORRECT ANSWERS GRADED
A+[ACTUAL EXAM 100%]
Job Design - ANS✔✔---creating jobs in an organization that can be done
effectively and efficiently while providing meaningful work for the
employees
Job Characteristics Model - ANS✔✔---to better explain how job design
can impact employee satisfaction and job performance
Skill Variety - ANS✔✔---extent to which a job requires a worker to use a
wide range of different abilities and skills
Who created the job characteristics model? - ANS✔✔---Hackman and
Oldham
, Task Identity - ANS✔✔---extent to which the job requires the worker to
perform all the tasks needed to fully complete the task
Autonomy - ANS✔✔---the extent to which the employees is allowed to
make choices about scheduling and how best to perform tasks
Feedback - ANS✔✔---extent to which the employees receives clear &
direct information on how well they are performing the task
Task Significance - ANS✔✔---extent to which the job requires the lives of
other people
Contingency Factors: - ANS✔✔---pre-conditions for the model to be
predictive
Organizational Structure - ANS✔✔---the grouping together of jobs into
work groups, the delegation of authority & responsibility within the
organization & the formal reporting relationships of employees to
supervisors
Functional Structure - ANS✔✔---groups jobs that require similar skills &
experience together into a single work group reporting to the leader of the
organization
Divisional Structure - ANS✔✔---groups jobs together with people of
diverse skills & experience who collectively focus on either providing
specific products or or serving specific groups of customers or serving
specific geographic areas
Matrix Structure - ANS✔✔---groups jobs together simultaneously by
function and by division
Delegation of Authority - ANS✔✔---ultimate authority for decision rests
with the shareholders of the business
Centralized Organizational Structure - ANS✔✔---most decisions are
made by the senior executives at the top of the organization