2024 IHOP SOP Test Questions and Answers
In what order should food be stored/put away? - Answer- 1) Refrigerated
2) Frozen
3) Dry
What does FIFO stand for? - Answer- First In First Out
Dry goods should be stored within what temperature range? - Answer- 50 ﾟ-70ﾟ
Upon delivery, frozen foods must be: - Answer- Solid to the touch
Cardboard boxes should always be: - Answer- Broken down before being thrown in the dumpster
How often should the inside of trash containers be washed? - Answer- Everyday
When is it acceptable to keep the back door propped open? - Answer- Never
When should trash disposal occur? - Answer- ONLY during daylight hours
If a guest complains that their soda tastes "flat," the issue is most likely: - Answer- Low CO2 supply at the soda machine
Where should the ice scoop never be stored? - Answer- Out of the ice in a clean, sanitized holder or container
What 2 areas should be checked for cleanliness on the milk machine before it is filled? -
Answer- 1) Pinch Point
2) Dispensing Arm
Washing full loads in the dishwasher helps to conserve what 3 items? - Answer- 1) Water
2) Cleaning Agent
3) Electricity
What can happen when racks or cylinders in the dishwasher are packed too tightly? - Answer- Dishes and silverware may not get properly cleaned and sanitized What is the first step in washing dishes? - Answer- 1) Scrape & pre-rinse
What are the steps to clean the BOH floors? - Answer- 1) Sweep
2) Mop with detergent solution
3) Mop rinse with hot water
What is the term for when microorganisms are transferred from one surface to another? - Answer- Cross-Contamination
What is the preferred method for thawing food? - Answer- In a refrigerator between 33 ﾟ and 41ﾟ
What food temperature range is known as the Temperature Danger Zone? - Answer- 41
ﾟ - 140ﾟ
What is a guest likely to think if a restroom does not meet standards and appears dirty? - Answer- That the restaurant is dirty overall
How long does it take to check restrooms using the 10 restroom standards? - Answer- 10 seconds
At a minimum, how often should restroom cleanliness be checked? - Answer- Every 30 minutes
What is the server garnish for Strawberry Banana Pancakes? - Answer- Rosette of Whipped Topping
What is the server garnish for NY Cheesecake Pancakes? - Answer- Powdered sugar &
a rosette of whipped topping
What is the server garnish for Double Blueberry Pancakes? - Answer- Rousette of Whipped Topping
What is the difference between over-easy and over-medium eggs? - Answer- The whites around the yolk are firm for over-medium eggs and soft for over-easy.
What accompanies all large salads? - Answer- Nothing
The "Denver Mix" contains what 2 ingredients? - Answer- Equal parts diced onions and diced bell peppers
What are the 5 choices of French Toast for the CYO French Toast Combo? - Answer- 1) Original French Toast
2) Strawberry Banana French Toast
3) Bananas Foster Brioche French Toast
In what order should food be stored/put away? - Answer- 1) Refrigerated
2) Frozen
3) Dry
What does FIFO stand for? - Answer- First In First Out
Dry goods should be stored within what temperature range? - Answer- 50 ﾟ-70ﾟ
Upon delivery, frozen foods must be: - Answer- Solid to the touch
Cardboard boxes should always be: - Answer- Broken down before being thrown in the dumpster
How often should the inside of trash containers be washed? - Answer- Everyday
When is it acceptable to keep the back door propped open? - Answer- Never
When should trash disposal occur? - Answer- ONLY during daylight hours
If a guest complains that their soda tastes "flat," the issue is most likely: - Answer- Low CO2 supply at the soda machine
Where should the ice scoop never be stored? - Answer- Out of the ice in a clean, sanitized holder or container
What 2 areas should be checked for cleanliness on the milk machine before it is filled? -
Answer- 1) Pinch Point
2) Dispensing Arm
Washing full loads in the dishwasher helps to conserve what 3 items? - Answer- 1) Water
2) Cleaning Agent
3) Electricity
What can happen when racks or cylinders in the dishwasher are packed too tightly? - Answer- Dishes and silverware may not get properly cleaned and sanitized What is the first step in washing dishes? - Answer- 1) Scrape & pre-rinse
What are the steps to clean the BOH floors? - Answer- 1) Sweep
2) Mop with detergent solution
3) Mop rinse with hot water
What is the term for when microorganisms are transferred from one surface to another? - Answer- Cross-Contamination
What is the preferred method for thawing food? - Answer- In a refrigerator between 33 ﾟ and 41ﾟ
What food temperature range is known as the Temperature Danger Zone? - Answer- 41
ﾟ - 140ﾟ
What is a guest likely to think if a restroom does not meet standards and appears dirty? - Answer- That the restaurant is dirty overall
How long does it take to check restrooms using the 10 restroom standards? - Answer- 10 seconds
At a minimum, how often should restroom cleanliness be checked? - Answer- Every 30 minutes
What is the server garnish for Strawberry Banana Pancakes? - Answer- Rosette of Whipped Topping
What is the server garnish for NY Cheesecake Pancakes? - Answer- Powdered sugar &
a rosette of whipped topping
What is the server garnish for Double Blueberry Pancakes? - Answer- Rousette of Whipped Topping
What is the difference between over-easy and over-medium eggs? - Answer- The whites around the yolk are firm for over-medium eggs and soft for over-easy.
What accompanies all large salads? - Answer- Nothing
The "Denver Mix" contains what 2 ingredients? - Answer- Equal parts diced onions and diced bell peppers
What are the 5 choices of French Toast for the CYO French Toast Combo? - Answer- 1) Original French Toast
2) Strawberry Banana French Toast
3) Bananas Foster Brioche French Toast
