USPS EXAM 421 WINDOW CLERK REVIEWED QUESTIONS AND ANSWERS

USPS EXAM 421 WINDOW CLERK REVIEWED QUESTIONS AND ANSWERS End to end process to ensure mail is collected, distributed and delivered the type of clock the usps runs on - CORRECT ANSWER -24 hour clock Items sent within the US APO, FPO, UN, and its territories and possessions. - CORRECT ANSWER Domestic mail sets forth the policies, regulations and procedures governing domestic mail - CORRECT ANSWER -DMM- Domestic Mail Manual sets forth policies, regulations, and procedures governing international mail - CORRECT ANSWER -IMM- International Mail Manual contains policies and procedures for administrative ad support functions within the postal service - CORRECT ANSWER -ASM-Administrative and Support Manual all manuals are found on line via? - CORRECT ANSWER -Policy Net Guarantees overnight or next day delivery $100 insurance and free tracking - CORRECT ANSWER Express Mail Premier Shipping service of the USPS - CORRECT ANSWER -Express Mail Fast and affordable max 70lbs $50 insurance another premier shipping service of the USPS 2-3 DAYS delivery - CORRECT ANSWER -Priority Mail Bulk mail usually handled at distribution centers - CORRECT ANSWER -Parcel Select Merchant pays postal fee returning merchandise bulk parcel return product - CORRECT ANSWER -Parcel Return Services First class mail, periodicals, standard mail, package services - CORRECT ANSWER -Mailing services proof of mailing uses PS Form 3800 - CORRECT ANSWER -Certified Mail Provides up to $5000 in coverage extra service requires PS Form 3813 or 3813-p - CORRECT ANSWER Insured Mail Provides date and time of delivery, free when you purchase Priority mail now called USPS Tracking - CORRECT ANSWER -Delivery Confirmation POM - CORRECT ANSWER -Postal Operations Manual Official Source for updates and updated bi-weekly - CORRECT ANSWER -Postal bulletin Does this package contain anything liquid, fragile, potentially hazardous' such as/like perfume or lithium batteries? - CORRECT ANSWER -6 Part of HAZMAT question Tells you when and how to display the POW flag - CORRECT ANSWER -Postal Bulletin