Mr. Garcia was told he qualifies for a Special Enrollment Period (SEP), but he
lost the paper that explains what he could do during the SEP. What can you tell
him? (ANS- If the SEP is for MA coverage, he will generally have one
opportunity to change his MA coverage.
Mrs. Walters is entitled to Part A and has medical coverage without drug coverage
through an employer retiree plan. She is not enrolled in Part B. Since the employer
plan does not cover prescription drugs, she wants to enroll in a Medicare
prescription drug plan. Will she be able to?
(ANS- Yes. Mrs. Walters must be entitled to Part A or enrolled in Part B to be
eligible for coverage under the Medicare prescription drug program.
Mrs. Goodman enrolled in an MA-PD plan during the Annual Election Period. In
mid-January of the following year, she wants to switch back to Original
Medicare and enroll in a stand-alone prescription drug plan. What should you tell
her? (ANS- During the MA Open Enrollment Period, from January 1 - March 31,
she may disenroll from the MA-PD plan into Original Medicare and also may
add a stand-alone prescription drug plan.
Mrs. Berkowitz wants to enroll in a Medicare Advantage plan that does not include
drug coverage and also enroll in a stand-alone Medicare prescription drug plan.
Under what circumstances can she do this?
(ANS- If the Medicare Advantage plan is a Private Fee-for-Service (PFFS) plan
that does not offer drug coverage or a Medical Savings Account plan, Mrs.
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, Berkowitz can do this.
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, Ms. Lee is enrolled in an MA-PD plan but will be moving out of the plan's service
area next month. She is worried that she will not be able to enroll in another plan
available in her new residence until the Annual Election Period. What should you
tell her?
(ANS- She is eligible for a Special Election Period that begins either the month
before her permanent move, if the plan is notified in advance, or the month she
provides notice of the move, and this period typically lasts an additional two
months.
You are doing a sales presentation for Mrs. Pearson. You know that Medicare
marketing guidelines prohibit certain types of statements. Apply those guidelines
to the following statements and identify which would be prohibited.
(ANS- "If you're not in very good health, you will probably do better with a
different product."
Mr. Anderson is a very organized individual and has filled out and brought to you
an enrollment form on October 10 for a new plan available January 1 next year. He
is currently enrolled in Original Medicare. What should you do?
(ANS- Tell Mr. Anderson that you cannot accept any enrollment forms until the
annual election period begins.
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