D073 Study Guide exam with 100% correct answers(already graded A+)

How do you create a leadership movement? First, you have to decide on your cause. What's the one strategic issue your company needs to get after right now - the one thing that will make a big difference to both the company and employees? A company owner writes a detailed and clear picture of what the company will look like five years from now. What is he/she defining to the employees? Organizational Structure Mission Statement Innate Attribute Vision Statement Vision Statement Brainpower Read More Previous Play Next Rewind 10 seconds Move forward 10 seconds Unmute 0:00 / 0:00 Full screen What are the typologies of power as outlined by French and Raven? Reward power Coercive power Referent power Expert power Legitimate power What is the "Great Man" theory? A theory proposed by Thomas Carlyle in the mid-1800s that certain traits produce certain behaviors, patterns of behavior are consistent in different circumstances, and people are born with these traits. eg) You are either born to be a leader or not. What are the core traits of leaders as described by Edwin Locke? 1. Drive 2. Leadership motivation 3. Honesty and Integrity 4. Self-Confidence 5. Cognitive ability 6. Knowledge of the business 7. Other traits like charisma, creativity, flexbility, What theory incorporates B. F. Skinner's theory of behavior modification, which takes into account the effects of reward and punishment on changing behavior? Behavioral Theory A manager or leader who motivates desired behavior by scolding employees who arrive late to meetings and showing appreciation when they are early or on time. What theory does this example? Behavior theory: rewards and punishments What is Fiedler's contingency model of leadership? A model that focuses on the interaction of leadership style and the situation (later called situational control). What are the 3 key areas in Fiedler's contingency model of leadership? His theory emphasizes three key areas: the leader's personality, the task itself, and whether the leader can exert control over the group. What is the Least Preferred Coworker (LPC) scale? Fiedler's scale to determine which traits a leader least likes in a coworker. A high LPC score suggests that a person has a positive orientation toward human relations, and a low LPC indicates that the leader relies more on the nature of the task to drive leadership What are the 4 main components of full-range theory? 1. Individualized consideration 2. Intellectual stimulation 3. Inspirational motivation 4. Idealized influence What is drive? A high level of effort, including a strong desire for achievement as well as high levels of ambition, energy, tenacity, and initiative Define reactive leadership Reactive leadership occurs by not planning ahead to handle problems or opportunities. What is a mission statement? A mission statement defines the organization's goals, values, and reason for existence. What is a vision? A vision is defined as a clear, distinctive, and specific view of what a company would like to achieve in the future. What are the four fundamental management functions? (also called management process" by Henri Fayol) 1. planning 2. organizing 3. leading 4. controlling Describe the planning process. 1. Develop the roadmap or series of objectives 2. Be willing to adapt 3. handle people well 4. Have considerable energy, moral courage, professional competence and general business knowledge. Describe the organizing process Using resources in the most effective way, assigning tasks, delegating responsibilities, and determining who is reportable to whom. What are the two most important resources a manager has? People and money. Describe the negotiating/leading process. Managers must have a thorough knowledge of each employee and be able to maintain a balance between the needs of the organization and the needs of an individual. Describe the controlling process. Monitoring progress and correcting for any veering off path. Correct any employee misbehavior and take corrective action concerning the allocation and use of human, financial, and material resources. Define long-range planning Executive managers do strategic planning and determine the principal objectives that must be met to meet the mission of the organization while staying focused on the ideals and values of the organization. Define environmental scanning. Managers must continually watch for changes in the business environment. Track profit and loss statements, cash flow statements, stock trends to garner and protect market share. Define supervision Managers oversee the work of their subordinates. responsible for the actions of employees under their supervision. They must walk a fine line between being controlling and being too laissez-faire. Define coordinating Managers often must coordinate the work of others both inside the work unit and out. Define Customer relations and marketing Managers must monitor customer satisfaction and develop policies on how to handle customer complaints. Watch marketing plan is and whether dollars are correctly spent to reach the market that will most likely buy their product. Define community relations Contact must be maintained and nurtured with representatives from various constituencies outside the company, including state and federal agencies, local civic groups, and suppliers. Define internal consulting Some managers make use of their technical expertise to solve internal problems, acting as inside consultants for organizational change and development. define monitoring products and services Managers get involved in planning, scheduling, and tracking the design, development, production, and delivery of the organization's products and services. Which factor impacts a manager's roles and responsibilities? Style of leadership Financial performance of the department Outside competitive forces Position within the organizational hierarchy Position within the organizational hierarchy. The roles and responsibilities vary according to whether the individual is a top manager, middle manager, first-line manager, or team leader. Which function is a manager performing when developing the department's annual budget? Organizing Planning Controlling Negotiating Organizing. When developing the department's annual budget, the manager is matching resources to the plan developed to achieve the goals of the organization. According psychologist Robert Katz, what are the three main areas of skills are necessary to be an effective manager? 1. Technical skills 2. Communication or human relations skills 3. Conceptual skills.