Nur 513 Tomey ch 6 quiz 1 Exam With 100% Verified Solutions

Nur 513 Tomey ch 6 quiz 1 Exam With 100% Verified Solutions What is conflict? - answerA struggle between opposing forces. Clash, Fight, battle, struggle What is role ambiguity? - answeruncertainty about what is expected when assuming a role What is role overload? - answerPerson is unable to accomplish what is expected within the a lot of time frame. What is role negotiation? - answerProcess of preventing role conflicts,role ambiguities,, and role overload. What is nominal group technique? - answerGroup participation method for making decisions What is negotiation? - answerConferring, discussing, or bargaining to reach an agreement What is sexual harassment? - answerMaking unwanted and offensive sexual advances, remarks, or acts. What is a Hostage Situation? - answerSituation of holding a person or persons in a restricted state against their will What is conflict theory? - answerClosely related to power and political issues are, can be constructive or destructive, off the level of conflict anxiety is necessary for affective functioning,. It is a warning to management that something is amiss, and they should stimulate a search for new solutions to problem-solving, clarification of a practice, establish with norms, And determination of group boundaries Sources of Conflict - answerincompatible goals, differentiation, interdependence, scarce resources, ambiguous rules, poor communication BOX 6-1 Model for Managing Conflict - answerDetermine the basis of the conflict: Intrapersonal Interpersonal Group Intergroup Organizational Analyze the sources of the conflict: Cultural differences Different facts Separate pieces of information Different perceptions of the event Defining the problem differently Divergent views of power and authority Role conflicts Number of organizational levels Degree of association Parties dependent on others Competition for scarce resources Ambiguous jurisdictions Need for consensus Communication barriers Separation in time and space Accumulation of unresolved conflict Consider alternative approaches to conflict management: Avoiding Accommodating Compromising Competing Choose the last appropriate approach. Implement comfort management strategy. Evaluate the results. BOX 6-2 Types of Conflict - answerIntrasender Intersender Interrole Person-role Interperson Intragroup Intergroup Role ambiguity Role overload BOX 6-3 Reactions to Conflict - answerSublimation Vigorous physical exercise Increased efforts Identification Reinterpreting goals Substituting goals Rationalization Attention getting Reaction formation Flight into fantasy Projection Displacement Fixation Withdrawal Repression Regression Conversion BOX 6-4 Escalation-of-Conflict Tactics - answerCompetition Righteousness Stop listening Labeling Dealing with personalities Issue expansion Bickering Coalition formation Threats Constricting others Avoidence Intentional hurt What is competition? - answerCan escalate conflict. 11 out trash out to the other one and one feels when is right they become righteous and stuff with me. What are the stages of conflict? - answerlatent conflict, perceived conflict, felt conflict, manifest conflict, conflict aft