APSM 3340 Test 1 Chapters 1-5 Questions with Correct Answers
Span of management refers to the number of employees reporting to a manager. Correct Answer-True
Flat organizations usually exist when there are narrow spans of management. Correct Answer-False
Liaisons, integrators, and boundary roles are alike in that all are concerned with the coordination of activities. Correct Answer-True
Responsibility is the right to make decisions, issue orders, and use resources Correct Answer-False
Authority is the right to make decisions, issue orders, and use resources Correct Answer-True
The process of assigning responsibility and authority for accomplishing objectives is called delegation Correct Answer-True
The scope of authority narrows as it flows down the organization Correct Answer-True
Freedom to select a course of action and carry it out and then report it to the boss is called full authority. Correct Answer-False The four levels of authority are inform, recommend, report, and action. Correct Answer-False
With centralized authority, top managers make important decisions. Correct Answer-True
With decentralized authority, middle- and first-level managers make important decisions. Correct Answer-True
Generally speaking, organizations that rely heavily on formal authority tend to have centralized decision making, whereas those that rely on informal authority tend to have decentralized decision making. Correct Answer-True
Line authority is the responsibility to advise and assist other personnel. Correct Answer-False
Staff authority is the responsibility to advise and assist other personnel. Correct Answer-True
Line authority is concerned with decisions, whereas staff authority is concerned with advising and assisting Correct Answer-True
Formal authority specifies relationships among employees. Correct Answer-True An organization chart is a graphic illustration of the organization's management hierarchy and departments and their working relationship Correct Answer-True
An organization chart groups related activities into units. Correct Answer-False
The grouping of related activities into units is departmentalization. Correct Answer-True
Functional departmentalization is the only form of internal departmentalization. Correct Answer-True
Many organizations, particularly large, complex ones, use several departmental structures to create a hybrid organization Correct Answer-
True
The primary difference between divisional departmentalization and matrix departmentalization is that in the matrix structure, individual divisions work as semiautonomous strategic business units. Correct Answer-False
Divisional departmentalization involves organizing departments around products or services. Correct Answer-False Making jobs more specialized and the concept of working smarter, not harder, describe job design. Correct Answer-False
The process of building motivators into the job by making it more interesting and challenging is job enrichment. Correct Answer-True
The job characteristics model addresses core job dimensions, critical psychological states, and employees' need to grow on the job to improve
the quality of life for employees and productivity for the organization. Correct Answer-True
You should ask yourself the three priority determination questions when you have a task to complete. Correct Answer-True
The first step in the delegation model is to develop a plan. Correct Answer-False
Job simplification is the process of making jobs less specialized, whereas job expansion is the process of making jobs more specialized Correct Answer-False
The job characteristics model provides a conceptual framework for designing enriched jobs. Correct Answer-True
The three priority determination questions help you decide how to assign
and delegate priorities. Correct Answer-True
Span of management refers to the number of employees reporting to a manager. Correct Answer-True
Flat organizations usually exist when there are narrow spans of management. Correct Answer-False
Liaisons, integrators, and boundary roles are alike in that all are concerned with the coordination of activities. Correct Answer-True
Responsibility is the right to make decisions, issue orders, and use resources Correct Answer-False
Authority is the right to make decisions, issue orders, and use resources Correct Answer-True
The process of assigning responsibility and authority for accomplishing objectives is called delegation Correct Answer-True
The scope of authority narrows as it flows down the organization Correct Answer-True
Freedom to select a course of action and carry it out and then report it to the boss is called full authority. Correct Answer-False The four levels of authority are inform, recommend, report, and action. Correct Answer-False
With centralized authority, top managers make important decisions. Correct Answer-True
With decentralized authority, middle- and first-level managers make important decisions. Correct Answer-True
Generally speaking, organizations that rely heavily on formal authority tend to have centralized decision making, whereas those that rely on informal authority tend to have decentralized decision making. Correct Answer-True
Line authority is the responsibility to advise and assist other personnel. Correct Answer-False
Staff authority is the responsibility to advise and assist other personnel. Correct Answer-True
Line authority is concerned with decisions, whereas staff authority is concerned with advising and assisting Correct Answer-True
Formal authority specifies relationships among employees. Correct Answer-True An organization chart is a graphic illustration of the organization's management hierarchy and departments and their working relationship Correct Answer-True
An organization chart groups related activities into units. Correct Answer-False
The grouping of related activities into units is departmentalization. Correct Answer-True
Functional departmentalization is the only form of internal departmentalization. Correct Answer-True
Many organizations, particularly large, complex ones, use several departmental structures to create a hybrid organization Correct Answer-
True
The primary difference between divisional departmentalization and matrix departmentalization is that in the matrix structure, individual divisions work as semiautonomous strategic business units. Correct Answer-False
Divisional departmentalization involves organizing departments around products or services. Correct Answer-False Making jobs more specialized and the concept of working smarter, not harder, describe job design. Correct Answer-False
The process of building motivators into the job by making it more interesting and challenging is job enrichment. Correct Answer-True
The job characteristics model addresses core job dimensions, critical psychological states, and employees' need to grow on the job to improve
the quality of life for employees and productivity for the organization. Correct Answer-True
You should ask yourself the three priority determination questions when you have a task to complete. Correct Answer-True
The first step in the delegation model is to develop a plan. Correct Answer-False
Job simplification is the process of making jobs less specialized, whereas job expansion is the process of making jobs more specialized Correct Answer-False
The job characteristics model provides a conceptual framework for designing enriched jobs. Correct Answer-True
The three priority determination questions help you decide how to assign
and delegate priorities. Correct Answer-True
