CLEP Principles of Management Exam Questions with Correct Answers PERT system (Program Evaluation and Review Technique - Answer -is a model for project management designed to analyze and represent the tasks involved in completing a given project. PERT is a method to analyze the involved tasks in completing a given project, especially the time needed to complete each task, and identifying the minimum time needed to complete the total project. telecommuting - Answer -using computers and telecommunications equipment to perform work from home or another remote location span of control - Answer -The number of subordinates who report directly to a manager Frederick Taylor - Answer -American mechanical engineer, who wanted to improve industrial efficiency. He is known as the father of scientific management, and was one of the first management consultants operating plan - Answer -provides managment with detailed implementation guidance based on stratgy to help with objectives leadership grids - Answer -provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior maslow - Answer -hierarchy of needs hierarchy of needs - Answer -Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied, then safety needs (ex. security), then belonging needs (ex. love), then esteem needs (ex. respect), and last is self -
actualizat ion needs (ex. achieving big goals); some motives are more compelling than others authoritarianism - Answer -A form of social control characterized by strict obedience to the authority of a state or organization, often maintaining and enforcing control through use of oppressive force. "The Ends Justify the Means" Cohesive Groups - Answer -groups in which the members are attached to each other and act as one unit transactional leadership - Answer -leadership based on an exchange process, in which followers are rewarded for good performance and punished for poor performance transformational leadership - Answer -leadership that, enabled by a leader's vision and inspiration, exerts significant influence charismatic leadership - Answer -the behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers people oriented leadership - Answer -this cluster includes behaviors such as showing mutual trust and respect for subordinates, demonstrating a genuine concern for their needs, and having a desire to look out for their welfare. Leaders with a strong this st yle listen to employees suggestions, do personal favors for employees, support their interests when required, and treat employees as equals. informal leadership - Answer -Someone does not have "official" authority but is recognized as a leader by the group single use plan - Answer -A one -time plan specifically designed to meet the needs of a unique situation. "visit of official" standing plan - Answer -A plan that deals with organizational issues and problems that recur frequently. "sexual harassment policy" strategic plan - Answer -plan reflecting decisions about resource allocations, company priorities, and steps needed to meet strategic goals. LONG TERM GOALS short -term plan - Answer -a plan that provides benefits for a limited amount of time, usually 6 months or less specific plan - Answer -implements general plan and guides development in a localized area; addresses geographical area with in general plan area decentralization - Answer -degree to which decision -making authority is given to lower levels in an organization's hierarchy projection - Answer -(psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else selective perception - Answer -the phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
actualizat ion needs (ex. achieving big goals); some motives are more compelling than others authoritarianism - Answer -A form of social control characterized by strict obedience to the authority of a state or organization, often maintaining and enforcing control through use of oppressive force. "The Ends Justify the Means" Cohesive Groups - Answer -groups in which the members are attached to each other and act as one unit transactional leadership - Answer -leadership based on an exchange process, in which followers are rewarded for good performance and punished for poor performance transformational leadership - Answer -leadership that, enabled by a leader's vision and inspiration, exerts significant influence charismatic leadership - Answer -the behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers people oriented leadership - Answer -this cluster includes behaviors such as showing mutual trust and respect for subordinates, demonstrating a genuine concern for their needs, and having a desire to look out for their welfare. Leaders with a strong this st yle listen to employees suggestions, do personal favors for employees, support their interests when required, and treat employees as equals. informal leadership - Answer -Someone does not have "official" authority but is recognized as a leader by the group single use plan - Answer -A one -time plan specifically designed to meet the needs of a unique situation. "visit of official" standing plan - Answer -A plan that deals with organizational issues and problems that recur frequently. "sexual harassment policy" strategic plan - Answer -plan reflecting decisions about resource allocations, company priorities, and steps needed to meet strategic goals. LONG TERM GOALS short -term plan - Answer -a plan that provides benefits for a limited amount of time, usually 6 months or less specific plan - Answer -implements general plan and guides development in a localized area; addresses geographical area with in general plan area decentralization - Answer -degree to which decision -making authority is given to lower levels in an organization's hierarchy projection - Answer -(psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else selective perception - Answer -the phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
