PHR Certification

Accounts Payable - answer-Money an organization owes its vendors and suppliers. Accounts Receivable - answer-Money an organization's customers owe the organization. Action Plans - answer-Detailed steps a unit, department, or team will take in order to achieve short-term objectives. Amendment - answer-Modification or the Constitution or a law; modification may be either formal (written) or informal (unwritten). Assets - answer-Financial, physical, and sometiems intangible properties an organization owns. Balance Sheet - answer-Statement of a firm's financial position at a particular time. Balanced scorecard - answer-Measurement approach that provides an overall picture of an organization's performance as measured against goals in finance, customers, internal business processes, and learning and growth. Bill - answer-Proposal presented to a legislative body for possible enactment as a law. Break-even analysis - answer-Analysis that shows point in time at which total revenue associated with a program is equal to the total cost of the program. Business Case - answer-Description of an organizational challenge and possible alternative solutions, arguing for specific solution. Capacity - answer-To an operations department, the ability to yield output. Cash flow statement - answer-Record of how much cash is flowing into and out of an organization, including its sources or destinations. Centralization - answer-Degree to which decision-making authority is restricted to higher levels of management in an organization. Code of ethics - answer-Principles of conduct within an organization that guide decision making and behavior. Consumer price index - answer-Measure of the average change over time in the prices paid by consumers for goods and services.