MPTC Interviews and Interrogations Exam Questions and Answers 100% Solved

MPTC Interviews and Interrogations Exam Questions and Answers 100% Solved Rapport definition - answeris a harmonious relationship in which people or groups concerned understand each others feelings or ideas and communicate well. it is marked by ready communication and mutual understanding or a relationship built on mutual trust victims, witnesses and suspects provide more info w rapport est. Rapport building steps - answereffective rapport building begins at the time of the initial contact and continues through out interview 1. personalized greeting 2. friendly non accusatory convo style 3. before questions. allow sus time to become accustomed to ofc and surroundings 4. explain process upfront and follow through 5. show empathy by sincerely communicating and understanding interviewee needs 6. when appropriate, id and emphasize interests likes or dislikes 7. be self-aware and adapt comms style respect - answeris an act of showing consideration for another person's needs or feelings: 1. empathy-understand 2. courtesy-polite and kind 3. decorum- good manner 4. clarity- why actions were taken primary reason child molestation susps confessed during interview. neutrality - answerbeing fip and not helping either side in conflict or disagreement ii be patient, listen and give all sides equal opportunity to share iii do not use dominant techniques like accusations, false evidence and coercion victims, witnesses and susps share more info when they believe the cops are neutral closed-ended questions - answercall for short, concise answers which limit the amount of info obtained/ help clarify or confirm answers to open ended questions open-ended questions - answercall for narrative response which can produce more accurate info because they allow interviewees to communicate freely/ helps build rapport/ gather initial facts/ unsolicited info questioning - answerto gather complete and accurate information. helps officers demonstrate active listening, understanding and neutrality. provides an opportunity to evaluate interviewee body language and veracity of info provided 2 questioning types - answer1 closed-ended 2 open-ended what is question spacing - answergives interviewee time to answer each question. do not rush ppl to finish an answer to questions in a rapid fire session active listening - answerany combo of body language, questioning and summarizing to show interest. 1. eye contact 2. summarize interviewee answers& statements 3. use gestures 4. echo probe 5. mirroring 6. silence victims, witnesses, susps share 3-4x more info when the cop is active listening professionalism - answeris the skill, good judgement and polite behavior expected from a person who is trained to do a job well. it is also the conduct, aims or qualities that characterize a profession or a professional person professional service through integrity, equality and excellence interrogations purpose - answera. learn