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MHA 702 CH 4 Exam 2024 Questions and Answers

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MHA 702 CH 4 Exam 2024 Questions and Answers A human resources department is involved in a number of activities that compose four major activity groupings: -Answer-acquiring employees, maintaining employees, retaining employees, and separating employees HR tasks can be divided into three categories: -Answer-common HR tasks, less common HR tasks, and uncommon tasks for HR departments employment and recruitment, compensation and benefits administration on a policy or planning level, employee relations, and labor relation (unionized), are all ___. -Answer- nearly universal HR tasks ___ is one of the first significant areas of responsibility assigned to HR and the heart of this activity is concerned with finding or identifying prospective employees, screening them, and arranging for them to interviewed by supervisors and managers throughout the larger organization. The same employees extend official offers of employment and a number of other tasks related to new hires. -Answer-employment and recruitment The few exceptions for employment being centralized in HR is: -Answer-in hospitals of medium to large size, nursing department continue to conduct their own recruiting Historically, ___ was the second significant area of responsibility to be assigned to HR. - Answer-administration of benefits The activities associated with benefits administration ordinarily include: -Answer- explaining benefits and the policies that govern them to employees and answering questions related to benefits ___ is, by definitions, concerned with wages and salaries. -Answer-Compensation Most companies outsource their retirement funds, 401k plans because of fiduciary rules that are out there. ___ is apart of that, stating that you must have outside vendors offer support for your services, and to avoid lawsuits, most major health companies have someone outside the company who actually delivers the policies. -Answer-ERISA An ___ is likely to be involved in advising supervisors and managers on how to proceed in addressing selected employee problems or monitoring applications of the organizational disciplinary process. They may listen to troubled employees and refer them to sources of assistance as needed. -Answer-employee relations practictioners The scope of ___ includes continuing contact and ongoing relations with elected officials of one or more unions representing some or all of an organization's eligible employees. A majority of activities consist of hearing and resolving complaints. - Answer-labor relations What are less common HR tasks? -Answer-employee health and safety, training and development, security, child care, award and recognition programs, equal employment opportunity/affirmative action Training and development for non-professional, award recognition programs, and EEOC complaints is all apart of: -Answer-HR and would be performed frequently The following activities are sometimes found within the structure of an organization but are infrequent, occasional, or outsourced activities: -Answer-risk management, executive compensation administration, organizational development, employee assistance programs, outplacement services, payroll ___ is the business term that is currently used to describe the practice of having services that were once performed by organizational employees supplied by outside parties or vendors. -Answer-outsourcing Reductions in staff sometimes create a need for tasks that must be completed for which no time is available among employees who are not discharged. Such necessary organizational requirements are sometimes referred to as __ functions. -Answer- orphans or orphan The decision to outsource any particular task will ordinarily involve considerations of ______. -Answer-cost, capability, and confidentiality Many outplacement decisions are driven by __ brought about by reengineering or organizational downsizing. -Answer-staff reductions Among the HR activities described in this chapter, the most likely candidate for outsourcing is _____ because this is a specialized activity that is only occasionally required. -Answer-outplacement services The next most likely activity to be outsourced is an ___ and is done to maintain employee privacy and confidentiality. -Answer-Employee Assistance Program Other commonly outsourced HR services are: -Answer-pension plan administration and workers compensation and disability programs administrations External vendors are being used for two other important services: -Answer-payroll and legal services The services supplied to an organization by HR can be discussed by dividing them into groups on the basis of how they relate to organizations employees. These generalized

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