COPE Junior Health Scholars All Answers Correct Graded A+

COPE Junior Health Scholars All Answers Correct Graded A+ who is the CEO of COPE health solutions? what hospital did COPE begin at? Allen Miller Santa Monica hospital, CA who is the executive VP of COPE health solutions? who is the VP of COPE health solutions? Dawn Hawkins-Johnson Elizabeth Dubois who is the Swedish Seattle Program Manager? Justin Park how many unexcused missed shifts are you allowed per rotation? 0 Six hours before your scheduled shift, an emergency arises and you will not be able to perform your weekly participant duties. You must do which of the following? Call the Charge Nurse of your department and Email your Department Coordinator what are the 3 ways of exiting the program? what is important to know about ID badges? -LOA greater than 2 weeks, must be returned graduation, withdrawal, dismissal -if you forget it, you are unable to attend shift -is property of the site and must be returned upon exit 48 hours before shift begins... 48 hours before shift begins... after shift begins... rescheduled shift excused missed shift unexcused missed shift when can additional shifts be added? after the calendar is finalized; wait for confirmation before attending shift what to do for ANY missed shift? -call department 15 mins after shift has started -email Department Coordinator at least 24 hours prior with: reason, new shift date how many shifts are able to be rescheduled per rotation? how many excused missed shifts are allowed per rotation? what to do if your Health Scholar is not present? 3 (no more than 1 per month) 2 (no more than 1 per month) 1. ask charge nurse if they have called in sick 2. wait 30 mins before moving to a previously trained floor/starter dept. (LOBBY AMBASSADOR/PATIENT EXPERIENCE AMBASSADOR) (clock out for these minutes) 3. if there are 2 JHS already shadowing, you cannot shift on that floor 4. proceed home 5. email department coordinator and inform them of the change to reschedule when is it appropriate to take a break? two four hour shifts back to back (30 min break) when must a competency checklist be filled out? what to do when done with Competency Checklist? -return to Department Binder when are Competency Checklists due? every rotation -scan copy to CORE end of week 2 of rotation how many mandatory meeting are there during each rotation? 2 how many mandatory meetings can be missed before absence is a reason for suspension? what is the procedure for counseling sessions? 2. notification of suspension of shifts via email 1. violation reported in CORE 1 3. scholar response within 2 days of suspension notice 4. counseling session within 2 weeks of notice when is a leave of absence necessary when a Scholar will miss 14 consecutive days or longer (up to 110) (110-179 days requires retraining) how many days of absence can you take in your first rotation? what are examples of invalid reasons to take a LOA? less than 30 work/school-related reasons *including exams, participation in other curriculars what is the emergency pager number for Swedish? what are the 5 key components of the US healthcare system? consumers, community social determinants of health what are some examples of providers? payers, regulators, providers, hospitals, clinics, long-term care facilities, physicians what individuals does medicare cover? what individuals does medicaid cover? ages 65+ and disabled individuals based on income If a Scholar's back is hurting the morning they wake up for their shift, so much so that they have difficulty getting out of bed, what should they do? Cancel their shift by emailing their Department Coordinator, call the unit 15 minutes after the shift start time to inform the unit staff, and attend to back pain with health care professional input If a Scholar wants to publish an article, school paper, research poster, etc. with site or program data, what actions must they take? Request written approval for data/logo use from the PM and the appropriate site department If a Scholar observes another Scholar taking a selfie with a patient, what should they do? Remind the Scholar of CHS and site policies, ensure the picture is deleted from all folders in the phone, and then report the situation to the Charge Nurse and Program Manager If a Scholar receives a suspension email requesting dates/times they are available for a counseling session, how soon does the Scholar need to reply and how soon do they need to attend a counseling session? 48 hours; 2 weeks definition of providers services people/organizations involved with the direct delivery of healthcare what are the 2 examples of government payers? what are the 2 examples of private payers? what is the ACA also known as? ObamaCare medicare and medicaid PPO and HMO plans Approx. how many uninsured americans are there in the US? 47 million examples of goods provided by the healthcare system for consumers health, medication