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Management and Production test 4

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Define process selection ANSWER Refers to deciding on the way production of goods or services will be organized 3 Key questions in process selection ANSWER Variety How much variety will the processneed to be able to handle? Equipment Flexibility to what degree is it needed? Volume How much volume will the process need to be able to handle? 4 Basic Process Types A ANSWER Job shop Small scale customizable craft Batch Moderate volume of related items. Repetitive/assembly line High volumes of standardized goods or services Continuous Very high volumes of non-discrete goods Advantages & disadvantages of various process types ANSWER (big table in chapter six notes) slide 8 Process definition of technology and technological innovation ANSWER Process technology Methods, procedures, and equipment used to produce goods and provide services—extends to the supply chain Technological innovation is the discovery and development of new or improved products, services, or processes for producing or providing them 3 impacts of process technology ANSWER costs, productivity and competitiveness


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