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Summary

Summary Chapter 3 ~ Management & organisational behaviour

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Summary comes from 'Management & Organizational Behavior' 11th edition. Written by Laurie J. Mullins with Gill Christy. The summary is arranged per learning objective of the lessons. The material in the summary was created by a combination of the book and the PowerPoint in order to write a full summary. The illustrations sometimes give just a bit more explanation and come from the book.

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Chapter 3
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September 4, 2018
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Written in
2017/2018
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Organizations & People Block 1 Ch3 Summery

Organisations an integral part of society, involving both public and private sectors and
including the voluntary and communities sector
Public-sector Are created by government and include, for example, municipal
organisations undertakings an central government departments, which do not have
profit as their goals
Privatee- Owned and financed by individuals, partners or shareholdersin join-
interprise stocks company, and are accountable to their owners or members

Not-for-profit:
 Charities  private societies and most religious organisations
 National health service  hospitals, universities, prisons, and most governments and
local authority departments
Generalised models of organisation serve no useful purposes All organisations have their
unique culture and working environment and no two organisations are the sames The skill of
he managers is to understands clearly what takes place in their own organisations

Social-enterprice organisaton Particular form of organisation that brings together
aspects of both the private and public sectors

Organizations have 4 factors on common
 Structure
 Objectives
 People
 Management

The ability to respond efectively to external environmental factors is clearly the single most
important managerial skill infuencing the successful performance and long-term survival of
any organisation

Tools for macro level:

P Politics
E Economics
S Social
T Technology
L Law
E Environment




External environment
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