Salesforce Sales Cloud Consultant - Part 3 EXAM QUESTIONS AND ANSWERs

Question 1: Correct Ursa Major Solar (UMS) wants to utilize opportunities to track and report customer subscriptions to its online magazine. Payments can be made using the following methods: • In full (all at one time) • Weekly • Monthly • Quarterly How should this solution be implemented? A)Enable schedules on product objects. B) Use assets with a lookup to opportunity object. C) Use contracts with a lookup to opportunity object. D) Enable schedules on the opportunity object. D) Enable schedules on product objects. Question 2: Cloud Kicks (CK) wants to default the Opportunity name to a naming convention. Which solution should the consultant recommend? A) Create a validation rule on the Opportunity object and evaluate the role when the record is created. B) Create a validation rule to require users to follow the defined naming convention. C) Create a Process Builder on the Opportunity object and evaluate the rule when the record is created and every time the record is edited. D) Create a Process Builder on the Opportunity object with time-dependent actions, and evaluate the rule when the record is created and every time the record is edited. C) Create a Process Builder on the Opportunity object and evaluate the rule when the record is created and every time the record is edited. Brainpower Read More Previous Play Next Rewind 10 seconds Move forward 10 seconds Unmute 0:00 / 0:00 Full screen Question 3: The project is almost finished and now it's time to test the changes and updates that have been made before golive. A Partial or Full Sandbox is unavailable. How should the consultant recommend testing be conducted? A) Create a new sandbox and ask volunteers to test it with use cases. B) Create a new developer addition org, populated with data, and ask volunteers to get it to test it with use cases. C) Create test Accounts and Opportunities in Production and ask volunteers to test it with use cases. D) Create a new Sandbox, populate it with data, and ask volunteers to test it with use cases. D) Create a new Sandbox, populate it with data, and ask volunteers to test it with use cases. Question 4: Cloud Kicks (CK) is realigning sales territories and needs to update ownership across its 400,000 accounts. The organization-wide default for Accounts is Private. Which two factors should the consultant consider when updating the sales territories and Account owners? Choose 2 answers. A) The data update will cause sharing recalculations and should be completed during off-peak hours. B) The organization-wide defaults should be set to Public before the update can be performed. C) The team can defer sharing calculations to decrease the risk of lock errors during the data update. D) The Salesforce Platform can update up to 200 accounts at a time. A) The data update will cause sharing recalculations and should be completed during off-peak hours. C) The team can defer sharing calculations to decrease the risk of lock errors during the data update. Question 5: Cloud Kicks (CK) has four product lines, each with its unique sales cycle. Once the prospect is qualified, the sales reps should follow the product-specific sales cycle. Which two actions should the consultant recommend to meet these requirements? Choose 2 answers. A) Use Process Builder to create product-specific sales processes. B) Create opportunity record types for each product line. C) Implement sales processes that map to each Opportunity record type. D) Define Opportunity Teams for each product line. B) Create opportunity record types for each product line. C) Implement sales processes that map to each Opportunity record type. Question 6: The sales team at Universal Container (UC) has been late meeting deadlines on a specific project and has missed multiple project meetings. What should the consultant recommend to the project manager? A) Validate that the statement of work (SOW) is realistic B) Revisit the communication plan and set up more frequent check-ins. C) Educate the customer on scope and risk management. D) Write a solution design and obtain approval. B) Revisit the communication plan and set up more frequent check-ins. Question 7: Cloud Kicks has 300K Account records and 16M Invoices. These were within a custom object in a master-detail relationship with the Account. Each Account record takes a long time to display because of the Invoice related list's lengthy rendering time. What should the Consultant do to solve this issue? A) Enable indexing on all the fields visible on the related list of Invoices, as this will allow the related list to load faster. B) Enable "Load Individual Component Separately" at the Lightning record page of the Account object, as this will allow Account details to render while Invoice-related list data will be visible after querying details from Invoices. C) Enable the "Separate Loading of Related Lists" setting from User Interface Settings, as this will allow the Account detail to render while the Invoice related list data will be visible after querying details from Invoices. D) Raise a case with Salesf C) Enable the "Separate Loading of Related Lists" setting from User Interface Settings, as this will allow the Account detail to render while the Invoice related list data will be visible after querying details from Invoices. Question 8: Cloud Kicks wants to know how many closed-won Opportunities a Campaign has generated over the last 30 days. Which two steps should the consultant take to meet this requirement using standard functionality? A) Define rules for Campaigns to add Opportunities and then lock after 30 days. B) Ask the admin to enable Customizable Campaign Influence. C) Add criteria to the auto-association settings to limit the matches to the past 30 days. D) Add child Campaigns of the primary Campaign source automatically. B) Ask the admin to enable Customizable Campaign Influence. C) Add criteria to the auto-association settings to limit the matches to the past 30 days. Question 9: Dream House Reality (DHR) has an external ERP system that stores product order information. DHR wants to view those orders as a related list on the account record in real-time. Which solution should the consultant recommend? A) Implement Salesforce Connect and External object to get real-time product order information and add the custom object as a related list on the account. B) Create a Lightning Component, and using REST integration, get the real-time product order information from ERP. C) Implement Salesforce-to-Salesforce Connect to get real-time product order information and add it as a related list on the account. D) Create custom object product order information in Salesforce, run a Nightly scheduler to get details from ERP, and add the custom object as a related list on the account. A) Implement Salesforce Connect and External object to get real-time product order information and add the custom object as a related list on the account. Question 10: Ursa Major Solar (UMS) has a large remote sales department working in many different locations. Management wants Greater visibility into the opportunities in progress with their respective teams. They also want to receive emails alerts when opportunities reach key metrics (e.g. stage progression) or a high probability. However, they want to control the frequency of their email alerts. Which solution should a consultant recommend? A) Define a workflow rule and email task that is triggered when the stage is updated to the new values. B) Configure outlook integration email settings to control alert frequency. C) Subscribe to Chatter Feed Tracking to receive updates for the key metrics. D) Create a report filtering for the desired criteria, and allow managers to subscribe to the report. A) Define a workflow rule and email task that is triggered when the stage is updated to the new values. Question 11: How is the campaign influence for opportunities impacted when contact is associated with an opportunity in a contact role if the influence timeframe for a campaign is 60 days? A) All campaigns created within the last 60 days will be added to the campaign influence-related list. B) All contacts associated with campaigns will be added to the campaign influence-related list. C) Campaigns in which a contact became a member within the last 60 days will be associated and displayed in the Campaign with Influenced Opportunities report. D) Sales reps can choose which campaigns created within the last 60 days should be added to the campaign influence-related list. C) Campaigns in which a contact became a member within the last 60 days will be associated and displayed in the Campaign with Influenced Opportunities report. Question 12: Ursa Major Solar (UMS) wants the sales operations team to be able to process customer credit card payments within Salesforce. Which approach should the consultant recommend to meet this requirement? A) Develop Apex to connect with the A API. B) Utilize an application from the AppExchange. C) Create a flow to alert the finance team to manually charge the account. D) Schedule a nightly batch job to find the post daily charges. B) Utilize an application from the AppExchange. Question 13: Ursa Major Solar (UMS) wants to implement a Partner Community to help manage an extensive distributor and reseller partner community. The consultant is setting up partner users. What are two considerations for this step in the process? Choose 2 answers. A) Partner users CANNOT receive emails generated through workflow actions. B) The sharing model should be re-evaluated when the Partner Community is enabled. C) Partner users are associated with the same set of profiles as internal users. D) Partner users can own account and opportunity records in salesforce. B) The sharing model should be re-evaluated when the Partner Community is enabled.. D) Partner users can own account and opportunity records in salesforce. Question 14: Universal Containers (UC) wants to make it easier for sales reps to log their customer interactions, such as emails and events, directly from their email and calendar applications. UC wants to report on these activities in Salesforce. What are the two capabilities of Outlook and Gmail Integration tools? Choose 2 answers. A) An associate email with records in Salesforce from Outlook or Gmail. B) Sync recurring events created in the Salesforce mobile App with Microsoft or Google Calendar. C) Sync non-recurring events between Microsoft or Google Calendar and Salesforce D) Report on contact data as it exists in Outlook or Gmail. A) An associate email with records in Salesforce from Outlook or Gmail. B) Sync recurring events created in the Salesforce mobile App with Microsoft or Google Calendar. Question 15: Sales reps at Universal Containers (UC) need to see the Opportunity amount with the Account's discount field. UC sales reps are located in regions and use different currencies. She's a consultant who creates a custom formula field on the Opportunity. Which currency will the custom formula use for its value if the opportunity and account records have different currencies? A) Corporate currency B) Account currency C) Opportunity currency D) User currency C) Opportunity currency