Nursing 204 Exam 1 (100% correct)

intrapersonal communication correct answers occurs in the form of a persons inner thoughts and beliefs, colored by feelings interpersonal communication correct answers Reciprocal, dynamic process, concerned with transmission of information linear model correct answers simplest communication model consisting of sender, message, receiver and context sender correct answers the source; encodes the message; Has to do a lot of work message correct answers Consists of transmitted verbal or nonverbal expression of thoughts and feelings receiver correct answers Recipient of the message; decodes a senders message symmetric role relationships correct answers equal relationships complementary role relationships correct answers typically operate with one person holding a higher position than the other in the communication process (nurse tries to help client reach goal) therapeutic communication correct answers a dynamic interactive process consisting of words and actions, and entered into by a clinician and client for the purpose of achieving identified health-related goals verbal communication correct answers Refers to language communication; words are the most consciously used form of communication; should be clear, complete, concrete and easily understandable nonverbal communication correct answers Refers to physical expression, and behaviors not expressed in words; kinesics, proxemics, paralanguage, and anatomical physical response metacommunication correct answers Refers to how nonverbal cues are used to enhance, negate the meaning of words focused questions correct answers Require a specific short response rather than a yes or no answer closed ended questions correct answers Require a yes or no or single phrase response; Used in emergency situations when the goal is to obtain info quickly empathetic listening correct answers referred to as active listening, the goal of which is shared understanding and a positive health care experience