HRM 360 EXAM 2 2024 SPRING SEMESTER ACTUAL EXAM QUESTIONS AND ANSWERS (COMPLETE AND VERIFIED EXAM A+ GRADE)

CALIFORNIA STATE UNIVERSITY,LONG BEACH HRM 360 EXAM 2 2024 SPRING SEMESTER ACTUAL EXAM QUESTIONS AND ANSWERS (COMPLETE AND VERIFIED EXAM A+ GRADE) 1. Mika evaluates the performance of different managers and departments in her company. If there is a problem, she takes corrective action to improve performance. Mika can be best described as performing which of the following managerial roles? Answer: D A. Figurehead B. Negotiator C. Liaison D. Monitor E. Entrepreneur It's the definition of a monitor 2. Paco wants to learn more about the behavioral (covert) aspects of his company. According to the Organizational Iceberg, which of the following should be focus on? A. Structure B. Financial resources C. Goals D. Technology E. None of the above Answer: E 3. Phani lives and works for her company overseas. Phani can be best described as a(n) A. Contingent worker x B. Expatriate manager C. Liaison learner D. Freelance employee X E. All of the above Answer: B text book page 21 4. As a telecommunication manager, jerby needs to know about computer operating systems, telephone networks, and electrical engineering. These are skills A. Technical B. Liaison C. Human D. Conceptual E. Freelance Answer: A Technical 5. The three levels of analysis that are studied in organizational behavior are. A. Individual, group, and organizational B. Values, moods, emotions C. Traits, behaviors, and results. D. Affective, cognitive, and behavioral E. individual , organizational, and societal Answer: A page 6 in book 6. Which of the following is NOT one of Mintzberg’s Managerial Roles? A. Negotiator B. Evaluator C. Entrepreneur D. Monitor E. All of the above are Mintzberg’s Managerial Roles Answer: B no Evalutor page 12 7. One of the biggest problems that entrepreneurs who found their own business have is the lack of appropriate and (managerial) skills. A. Technical, human B. conceptual , technical C. conceptual , human D. Human, conversion E. None of the above Answer: C Conceptual and human page 13 8. Marco spends time encouraging his manufacturing employees to do a good job. He also coordinates their efforts so that his company can achieve its goals. Marco can best described as performing the (managerial) function. A. Controlling B. Conceptual C. Self- managed D. Planning E. Leading Answer: E Leading Page 10, definition 9. Agnes wants to see if playing her Justin Bieber CD (music) over the loudspeakers at work influences employee job satisfaction. She plays her Justin Bieber CD in one department (“music”) and no music in another department (“no music”). She finds that employees in the “music” condition had lower job satisfaction than those in the “no music” condition. In addition, she found that many of the employees in the “music” condition committed suicide. In this study, music is the variable and job satisfaction is the Variable. A. Dependent, control group B. Experimental, control C. Independent, dependent p.561 D. Third, confounding E. None of the above 10. Which of the following statements is TRUE regarding the questions above? A. Agnes preformed a true experiment p.564 B. There is little possibility of problems with third or confounding variables in the study C. There was no experimental group in the study D. The research strategy maximizes precise measurement and the control of behavior more than a realistic environment E. None of the above 11. Both Rica’s and Paco’s theories of stress do an equally good job explaining turnover. Rica’s theory included six variables and Paco’s theory includes four variables. theory would be preferred because of . A. Rica’s correspondence B. Paco’s, Parsimony IT COULD ALSO BE THIS ONE C. Paco’s Pragmatism D. Rica’s coherence WE were Unsure E. Paco’s, moderation Answer: B page 561 12. According to the in-class “Lexco” presentation, what was the experimental group in Bob’s study? A) Leaders who allowed high particitipation B) There was no experiment C) The random assignment group D) Leaders who did not allow particpation E) Employees with high productivity Answer: B After referencing other students notes 13. Marco and Rica took a standardized test when they applied for a job at IBM. A year after working at IBM, they took the same test and got the same results. This suggest that the test has A. Parsimony B. Validity C. Internal consistency reliability D. Consistent validity E. Test-retest reliability p.563 14. Maria wants to see if napping increases employee productivity. She has half of her employees take 30 min nap after lunch and the other half not take a nap. She then measures productivity for 5 months. She finds that employees who take naps are more productive than employees who do not. In this study the experimental group is the A. No nap group B. Dependent variable C. Reliability sample D. 30 minute nap group (Appendix) E. Less productive group 15. Monica believes that industrial relations stress (e.g. from union management negotiations) causes low job satisfaction. She found, however, that industrial relations stress causes negative moods. Negative moods, in turn, cause low job satisfaction. This situation best describes A. Mediation B. Reciprocal causation C. Moderation D. Reverse causation E. Reliability P. 562 16. Mika measures employee perceptions of leader arrogance and employee job satisfaction. She finds that the variables are correlated (r=-.78). What can she conclude? A. Leader arrogance is not related to employee job satisfaction x B. Leader arrogance causes low job satisfaction (negative #=association between the two) C. As leader arrogance increases, job satisfaction increases D. The relationship between leader arrogance and job satisfaction is weak x E. None of the above 17. Which dimension of the Big Five personality model is most related to job performance, particularly in traditional organizations? A. Extraversion B. Openness to experience/intellectual openness C. Conscientiousness (stated during his lectures) D. Agreeableness E. Emotional stability 18. In difficult situations, Maria is calm, confident, and secure. She is able to withstand stress much better than others. According to the “Big Five” theory of personality. Maria can be best described as being. A. High in agreeableness B. Low in conscientiousness C. High in emotional stability/ adjustment( or low in neuroticism) D. Low in extraversion Answer: C. 19. According to lecture, which of the following jobs behaviors shows a low-moderate relationship with job satisfaction? A. Turnover B. Tardiness C. Individual productivity D. Absenteeism (discussed in lecture) E. All of the above 20. Which of the following statements would you be most likely to hear from a person with high internal locus of control? A. I got fired because those jerks in the accounting department screwed up B. I guess im basically lucky C. I got demoted mainly because i didn't have the ability to do the job (pg.49) D. I was late because my car got a flat tire E. Both “b” and “d” 21. component of his attitude about his company A. Affective B. Cognitive C. Behavioral D. Dissonance