IAHSS SUPERVISOR TEST 2023 WITH 100%

IAHSS SUPERVISOR TEST 2023 WITH 100% CORRECT ANSWERS GRADED A What always stays constant regardless of where you work? - Change What is the goal of managed care system? - To control coast Which category in the instruction's organizational chart best describes line officer's position? - Employees What is the most important factor in being a security supervisor? - Honesty and Integrity Who makes most of the critical security decisions in the organization? - Security Supervisor What are the two distinct sides of a supervisor's work? - Personnel and tasks Which of this is not a task assigned for the Supervisor? - Budget What is the single secret to keeping employees content? - Take care of the little things Which of these is one of the most important activities that managment has in dealing with security employees? - Communication Which of the following is one of the benefits of recognizing employees? - Promotes teamwork and appreciation Which of the following principles is not consistant with progressive discipline? - Punitive action When administering progressive discipline a supervisor must do what? - Is not permitted to repeat steps Which of the following describes the two basic categories of authority? - Formal and Informal The chain of command is often described by which term? - Unbroken line of authority Teh security profession has a tendency toward which style of management? - Authoritarian Which of the following is not a trait of a successful supervisor? - Span and control What is the difference between managers and leaders? - Leaders do the right thing According to this chapter, how many basic funtions are there of effective leadership? - Eight Which type of leader motivates others by using inspirational approaches? - Informational leader Which of the following best defines delegation as described in this chapter? - A way to multiply effectiveness through others Which of the following describes a complaint? - Statement of unhappiness Which of the following is not a stress factor? - Desire to help people How often should the employee hand book be updated? - Every year Which of the following is not a result of dissatisfaction? - Fair treatment Which of the following is not part of the resolution process? - Comprehensive knowledge of policy What type of act is listening? - Unnatural What type of questions should you use to gather information? - Open -ended Which of the following is not a core condition of effective communications? - Free of distraction The first part of organization writing is what? - Formatting