CPPB TEST - DOMAIN III 2024 QUESTIONS AND ANSWERS GRADED A+

CPPB TEST - DOMAIN III 2024 QUESTIONS AND ANSWERS GRADED A+ WHAT IS THE GOAL OF NEGOTIATION? - Correct Answer To achieve a mutual goal referred as win-win agreement. STAGES OF NEGOTIATION - Correct Answer 1. Planning 2. Actual Negotiation 3. Completion What are the objectives of a principled Negotiation? - Correct Answer 1. produced a wise agreement 2. To be efficient 3. To achieve MUTUALLY satisfactory results for all parties FOUR PRINCIPLES OF NEGOTIATION - Correct Answer 1. Separate people from the problem 2. Create a variety of options before deciding which pursue 3. Focus on interests, not positions 4. Use objective criteria Three People Elements in Negotiation - Correct Answer 1. Difference of Perception 2. Emotions 3. Communication ( parties should apply active listening) BRAINSTORMING OPTIONS - Correct Answer 1. Stating the problem 2. Analyzing the problem 3. Consider general options 4. Consider specific actions BATNA - Correct Answer best alternative to a negotiated agreement