WGU - Business of IT - ITIL - C846 - Chapter 2 Question and answers 100% correct 2023/2024
WGU - Business of IT - ITIL - C846 - Chapter 2 Question and answers 100% correct 2023/2024Asset - correct answer A resource or capability Customer Asset - correct answer a category of asset used by the customer to achieve outcomes Service Asset - correct answer Any resource or capability used by a service provider to deliver services to a customer (Example: an IT department uses network infrastructure to provide customer assets connectivity) Resource - correct answer inputs for the production of services (Money, infrastructure, applications, people, time) Capability - correct answer ability to do something to achieve value Governance - correct answer ensuring that policies and strategies are actually implemented and followed (Where IT and business departments meet; a policy of...) Risk Management Process - correct answer Identify Risk, Analyze Risk, and Managing that Risk. pattern of bus
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- January 19, 2024
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- 2023/2024
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- Questions & answers