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WGU C846 Business of IT - Applications Question and answers 100% correct 2023/2024

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WGU C846 Business of IT - Applications Question and answers 100% correct 2023/2024ITIL SVS - Service Value Chain - correct answer Flexible model for the creation, delivery, and continual improvement of services Service provision - correct answer Providing services Describe the nature, use, and interaction of the *guiding principles* - correct answer They can be used to guide organizations in their work as they adopt a service management approach and adapt ITIL guidance to their own specific needs and circumstances. The guiding principles encourage and support organizations in continual improvement at all levels. The service provider must understand what is truly of value to the service consumer. The service provider needs to know: - correct answer why the consumer uses the services what the services help them to do how the services help

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