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WGU C846 Chap 6 Question and answers 100% correct 2023/2024

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WGU C846 Chap 6 Question and answers 100% correct 2023/2024Asset - correct answer Any financially valuable components that can contribute to the delivery of an IT product or service Availability - correct answer The ability of an IT service or other configuration items to perform its agreed function when required Capacity and performance management practice - correct answer Ensures that services achieve agreed and expected performance, satisfying current and future demand in a cost-effective way Change - correct answer The addition, modification, or removal of anything that could have a direct or indirect effect on services Event - correct answer Any change of state that has significance for the management of a service or other CI (configuration item) Incident - correct answer An unplanned interruption to a service or reduction in the quality of service

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