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Genesys Cloud CX: Contact Center Administration Test | Questions with 100% Correct Answers | Verified | Latest Update 2024

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What three components make up the Genesys Cloud Platform? - Collaborate, Communicate, and Contact Center Which of these are the correct 5 key features of Genesys Cloud Contact Center? a. Agent Interface b. Contact Center Management c. AWS d. Process Automation e. Scripts f. Reports, Dashboards, and Views g. Interfaces h. Containers i. ACD - a. Agent Interface b. Contact Center Management e. Scripts f. Reports, Dashboards, and Views i. ACD

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  • genesys cloud cx contact center administration te
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