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NETA Chapter 2 - Relationship Building and Communication Skills | Questions with 100% Correct Answers | Verified | Latest Update 2024
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A positive interaction or connection experienced between two or more people is? - Rapport The 3 components to developing rapport are? - Mutual Attentiveness, Positivity, Coordination Remember, "no one cares how much you __________ until they know how much you __________ . - know, care The "Six Ways to Make People Like You" are? - 1- Become genuinely interested in other people. 2- Smile 3- Remember people's names. 4- Be a good listener. 5- Talk in terms of other person's interests. 6- Make the other person feel important. Of the "Six Ways to Make People Like You", which is essential (important) to rapport? - #4- Be a good listener. What are the 5 levels of Maslow's Hierarchy of Needs?
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