Trainer Certification- Final Exam

When conducting a pilot, the majority of your audience should consist of whom? - Team members and Leaders from the business area Which option most clearly identifies the biggest difference between Levels 3 & 4 of Kirkpatrick? - A learner's behavior may have changed as a result of attending the training but that doesn't mean that the training resulted in a change for their team or the company as a whole Which of the following verbs should you avoid when writing Outcomes? - Understand, Comprehend, Be aware of All United Shore training should be designed and trained to achieve which of the following? - To develop team member skills, To reproduce quantifiable business results Upon being asked a question by a learner during an ILT, the Trainer should do which of the following first? - Verbally paraphrase the question or repeat it verbatim