Laboratory Management Certification Questions

LABORATORY MANAGEMENT CERTIFICATION QUESTIONS WITH 100% CORRECT ANSWERS Which of the following parameters of a diagnostic test will vary with the prevalence of a given disease in a population? A. precision B. sensitivity C. accuracy D. specificity - correct answer C Employees are guaranteed the right to engage in self-organization and collective bargaining through representatives of their choice or to refrain from these activities by which of the following? A. Civil Rights Act B. Freedom of Information Act C. Clinical Laboratory Improvements Act (CLIA) D. National Labor Relations Act - correct answer D Package inserts may be used: A. instead of a typed procedure B. as a reference in a procedure C. at the bench but not in the procedure manual D. if initialed and dated by the laboratory director - correct answer B A technologist has an idea that would possibly decrease the laboratory turnaround time for reporting results. In order to begin implementation of this idea, he/she should: A. encourage staff to utilize the idea B. discuss it with his/her immediate supervisor C. try out the idea on himself/herself on an experimental basis D. present the idea to the lab director - correct answer B A new laboratory is being designed to include a stat lab with a method of specimen transport from critical care areas. What laboratory services should be provided in the stat lab? A. micro and heme B. chem and serology C. heme and chem D. chem and micro - correct answer C The most important aspect of supervision is: A. balancing the budget B. performing technical procedures C. writing accurate job descriptions D. dealing with people - correct answer D The major workload in most hospital laboratories is generated in: A. hematology B. chemistry C. microbiology D. immunoheme - correct answer B Which of the following is considered to be a variable cost in a clinical laboratory? A. overtime pay B. health insurance premiums C. RCA D. pension contributions - correct answer A Which of the following organizations was formed to encourage the voluntary attainment of uniformly high standards in institutional medical care? A. Centers for Disease Control (CDC) B. Health Care Finance Administration (HCFA) C. JCAHO D. FDA - correct answer C What action should be taken when dealing with a long-term problem? A. ignore the problem B. seek more information C. base decision on available information D. refer the problem to another level of management - correct answer B Disciplinary policy is generally developed as a series of steps, each one being more strict than the preceding one. Normally, the first step in the process is to: A. send the employee a warning letter B. send the employee a counseling memo C. counsel the employee verbally D. dismiss the less serious infractions - correct answer C Legal preemployment questions on an application are: A. medial history of an employee B. place of birth C. felonies unrelated to job requirements D. name and address of person to notify in case of emergency - correct answer D A good way to monitor precision is by: A. running duplicate assays B. repeated serial testing C. processing unknown specimens D. running normal and abnormal controls - correct answer A The reliability of a test to be positive in the presence of the disease it was designed to detect is known as: A. accuracy B. sensitivity C. precision D. specificity - correct answer B The best way to motivate an ineffective employee would be to: A. confirm low performance with subjective data B. set short-term goals for the employee C. transfer the employee to another department D. ignore failure to meet goals - correct answer B The ability to make good decisions often depends on the use of a logical sequence of steps, which includes: A. defining problem, considering options, implementing decisions B. obtaining facts, considering alternatives, reviewing results C. defining problem, obtaining facts, considering options D. obtaining facts, defining problem, implementing decision - correct answer C A major laboratory policy change is going to take place that will affect a significant number of the laboratory employees. In order to minimize the resistance to change the supervisor should: A. announce the change one day after it goes into effect B. discuss the change in detail with all concerned, well in advance