PGA PGM Level 3 3.0 Full Study Guide

PGA PGM LEVEL 3 3.0 FULL STUDY GUIDE QUESTIONS WITH 100% CORRECT ANSWERS Recommended guideline a manager should use if an employee's performance differs from the expected? - correct answer Address and find mutual agreement How should resources be allocated to avoid overwhelming a performer? - correct answer Make them aware of what is available What should a manager do when a performer has difficulty recognizing when to act on a specific task? - correct answer Take a specific direction A team member sets the holes correctly and is assigned this task routinely. What is the result of this? - correct answer Reinforced the desired outcome How should the GM use significant work when telling the merchandiser to spot audit due to shrinkage? - correct answer Explain feedback and consequences How can managers communicate that they want to work with the performer to ensure success? - correct answer Feedback is clear What guidelines apply when a manager uses the supporting strategy? - correct answer Capable and motivated What guideline is used with the convincing strategy because the employee is resistant? - correct answer Help overcome resistance and give resources to do the job What strategy is used by the head pro when requested solutions by his assistant? - correct answer Supporting What strategy is used with employees who are experienced but unwilling? - correct answer Involving What action increases the chances of finding a solution that satisfies all parties? - correct answer Address the problem early During joint problem solving, why is it important to state the problem in relation to the expectations? - correct answer To avoid blame What manager behavior is appropriate during termination? - correct answer Considerate, clear, decisive F&B uses internal control to keep the operation functioning smoothly; what are the characteristics? - correct answer Measure, evaluate, act What is food cost control? - correct answer Management and procedures to regulate costs What is the most important consideration when forecasting number of staff and scheduling? - correct answer Provide the service, minimal payroll Which condition enhances the benefits of mental practice? - correct answer Cognitive hypothesis What is an effective means to help a beginner use motor imagery to improve? - correct answer Combine with physical performance What optimizes performance when combining mental and physical practice? - correct answer Recall past shots, execute prior memory What conditions lead to greater learning transfer? - correct answer Same/similar conditions What approach is recommended to optimize learning transfer of a golf skill? - correct answer Transfer skill at similar level in transfer learning What are two major ways to structure swing change movements through rehearsal? - correct answer Skills practice and transfer practice What should a coach do when a student gets mad a swing change does not work? - correct answer Accept blame, remind them they agreed to it What step in pre shot routine is helpful to a player who wants to trust their swing? - correct answer Positive self-talk What are the benefits of an effective pre shot routine? - correct answer Stay in the present, prepare, manage emotions What is recommended immediately after a poor shot is hit? - correct answer Identify the flaw What pre shot routine problem could cause a poor shot outcome? - correct answer Lie, distance, club How should players use the post shot routine to achieve focus on playing the game? - correct answer Accept it, ask why Why is it important to have similarly skilled players in group instruction? - correct answer More likely to benefit How should teachers respond to lessons getting off track? - correct answer Accommodate changes and meet challenges What is the purpose of golf instruction from a long-term lesson plan? - correct answer Goals that translate to performance What role should technology play with ball flight while teaching a lesson? - correct answer Assist in identifying the error