PGA PGM Level 1 Study Guide

PGA PGM LEVEL 1 STUDY GUIDE QUESTIONS WITH 100% CORRECT ANSWERS A personal development summary details interests, strengths, weakness, and future personal development steps. (T / F) - correct answer True What must every professional understand about evaluation? - correct answer evaluation is crucial to career advancement regardless of specific career choices. evaluation is a continuous process. How might a golf professional discover interests? - correct answer exploring industry opportunities, connecting with people in the industry, and gaining first hand experience at golf facilities are ways to reveal specific interests. the goal is to discover a career where interests often align with job opportunities. What is part of the Explore stage in the Career Planning Process? - correct answer exploration often overlaps with evaluation. identifying career options requires thorough exploration in the golf business. It is best to narrow one's focus to a specific job when exploring career options. (T / F) - correct answer False Explain the difference between a core industry segment and an enabled industry segment. - correct answer Core industry produce goods and services used to play the game and operate facilities. Enabled industry produce other economic activity that the game of golf enables such as tourism and residential construction. PGA.org/Jobs provides information on industry positions, networking, resume writing, and interviewing? (T / F) - correct answer True What is the difference between a career ladder and a career lattice? - correct answer Ladder-linear or directly upward career progression Lattice- combination of sideways and upward career movements A career lattice characterizes an upward career progression. (T / F) - correct answer False Why is it important to develop a personal vision statement? - correct answer provides a direction to career; vision statement is a brief description of an ideal future as a PGA professional "Increase merchandise sales in the golf shop" is an example of a SMART goal. (T / F) - correct answer False What is provided in the "Strategies to Succeed" section of the Career Fitness Manual? - correct answer provides a helpful starting point for developing goals. it lists various approaches to take while drafting a career path Core skills are those that are useful in many golf industry positions (T / F) - correct answer True How can you utilize the Work Experience Portfolio to write a resume? - correct answer can be used to focus resume content and align it to a particular position What part of the resume concisely describes a summary of skills and qualifications gained from work experience as a golf professional? - correct answer action statements or "power statements" concisely describe a summary of skills and qualification gained from work experience as a golf professional Responsible, involved, and helped are effective action words to create a power statement. (T / F) - correct answer False What are ways to connect with other professionals who have industry experience to gather information about the industry? - correct answer informational interviewing and shadowing, and networking are meaningful connections and stay informed about opportunities A resume should begin with listing education first and then work experience. (T/ F) - correct answer False It is recommended a resume include all relevant golf-specific skills. (T / F) - correct answer True Why should a resume be updated? - correct answer a resume is intended to be a working document developed throughout your career. evolving skills and experiences should be communicated in a manner that indicates educational and professional advancement to demonstrate your value and impact at a facility. What are the key points to remember when using a power statement? - correct answer -use short and concise bullet points -begin each point with a power verb -statement should be result based -use stats to quantify -sequence bullets to align "Increased hard good sales by 25% by offering multiple demo days" is an example of a power statement? (T / F) - correct answer True "Brought in more events increasing revenues" is an example of a power statement. (T / F) - correct answer False Why is it important for the employer to determine the relevant skill sets when hiring? - correct answer employers often hire for one set of skills, but replace professionals after determining a different set of skills was necessary to succeed in the position What is a quantitative result produced by a Rainmaker? - correct answer drives revenue either through new member sales, increased rounds by existing golfers or promoting and serving outside groups PGA Member who has earned Specialized status is qualified to pursue the PGA Master Professional Program. (T / F) - correct answer False Career Consultants provide fee-based services to employers. (T / F) - correct answer False What is the appropriate source for providing a member or associate with help in job networking, career counseling, and resume writing? - correct answer pga career consultants through The Work Experience Portfolio is a document used to help validate the candidate's skillsets. (T / F) - correct answer True What are common mistakes to avoid when networking? - correct answer -asking for favors -not utilizing a list of questions prepared beforehand -making excessive demands when initially reaching out -using their name without permission when reaching out to contacts A PGA professional needs to accept the initial terms of employment offered by the perspective employer or risk losing out on the job offer. (T / F) - correct answer False List factors that should be considered when evaluating a job offer. - correct answer -location of the facility -job description -salary and benefits -coworkers -level of responsibility -challenge of the job -long range potential -compatibility with management What factors should the candidate be informed about before negotiation can begin? - correct answer after considering all potential expenses and income sources, the employer and applicant can begin negotiations on compensation Percentage of potential income should be considered when negotiating a fixed salary with incentive compensation. (T / F) - correct answer True List elements of a basic benefits package that may be provided by an employer. - correct answer vacation, health insurance plan, dental care and vision insurance, retirement package, educational expenses, dues paid, meals, use of facility A phone allowance is considered a basic benefit. (T / F) - correct answer False When is a bottom line approach appropriate for a job candidate to use? - correct answer appropriate when a job candidate will be generating income from specific golf operations, such as teaching and merchandising and combining that income from the employer with a salary Pension plans can constitute a significant amount of compensation. (T / F) - correct answer True The process for developing a business plan starts before you establish the goals you would like to achieve for the shop's coming year. (T / F) - correct answer True According to the Business Planning Model, a business plan should build on and refine the operational plan. (T / F) - correct answer True Who should provide direction for creating the business plan at a golf operation? - correct answer PGA Professionals Long-range planning should initially assume an adversarial relationship between neighboring facilities that directly compete with each other. (T / F). - correct answer False What is the usual business destination for long-range planning? - correct answer 3-5 year plans that identify a future "destination" for a business; includes long term goals and financial forecast to help business achieve its vision What is the most significant benefit of strategic business planning? - correct answer gives the organization a competitive advantage and enables it to successfully meet its objective Helping establish a starting point for goals, objectives, and related strategies is an appropriate use of the SWOT analysis. (T / F) - correct answer True Financial forecasts should be based on historical data derived from a linear trend analysis. (T / F) - correct answer True You are in the process of completing a business plan for the golf shop. Initial forecasts of sales, expenses, and profit have been made. Past data has been analyzed and important inside and outside factors have been identified. What is the next step to be taken towards completing the plan? - correct answer Monitor Performance-(the final stage of business planning) A golf professional is purchasing a golf course. The business plan he presented to his banker included his history of successfully operating similar facilities, budget projections for the first five years under his management, and objectives and strategies for reaching his goals. The banker rejected his loan application because of missing information. What important element is missing from the business plan? - correct answer Define the business: facility's purpose and direction including core values, vision and mission; foundation of the entire business planning process A vision defines the short-term objectives that must be accomplished in the upcoming year. (T / F) - correct answer False A facility