Basic Water Works Operations 100% Correct!!

operators have a responsibility to provide drinking water that meets federal and state standards (T F) - true water must be disinfected, delivered at adequate pressure and be ample in quantity ( T F) - false the state requires bacteriological sample results to be kept two years (T F) - false. they require them to be kept for 5 years the state requires chemical analysis to be kept at least 10 years (T F) - true EPA requires a water system to keep a copy of each consumer confidence report (CCR) at least 5 years (T F) - true a public water system provides the public with piped water for human consumption, serves at least ______ service connections and regularly serves a least _______ individuals daily at least _____ days out of the year. - 15 service connections; 25 individuals daily; 60 days the water utility field affects everyone because: - water is essential to life and health the water utility employee should remember customers are entitled to: - 1. courteous treatment 2. answers to questions about water in texas, water operating licensing is administered by the _____________ - TCEQ all public water systems are required to employ licensed operators even if the system only __________ treated water brought from a different source - redistributes utility employees should guard the facilities and water supply from contamination, public tours and terrorism (T F) - false public water systems include cities, municipal utility districts, rural water supply corporations, mobile park grounds, and _______ - camp grounds examples of community water systems include (4 things): - 1. municipalities 2. rural water supply corporations 3. municipal utility districts 4. mobile home parks a federal agency impacting the water utility industry is the ___ - EPA the most important federal law impacting the water utility industry is the:_________ - Safe Drinking Water Act (PL93-253) the 4 national safety and quality standards for drinking water covered in the safe drinking water act are: - physical, chemical, bacteriological, and radiological the state agency that regulates drinking water in Texas and administers the federal state drinking water act is - TCEQ water utility personnel are required to notify the TCEQ of changes or alterations of the system, ____ _____ _____ _____ ____ ____, and water supply ____ ______ - A new facility to be built Health Hazards some regional and local agencies impacting the water utility industry are municipal utility districts (MUDS); rural water supply corporations; drainage districts; _________ _____________; groundwater conservation districts, and subsidence districts - River Authorities PR is the relationship between you; the water utility employee; and the mayor. (T F) - false the 3 keys to good customer relations are: - 1. everything the utility does is PR 2. customers are entitled to courteous treatment 2. every employee is a PR person meter readers are the persons with whom customers have the least contact with (T F) - false. meter readers can be the ambassadors of goodwill ( T F) - true Maintenance crews can warn customers of service interruptions and provide signs and barriers to protect the public. T F - true the plant operator is responsible for treating the water to assure it is safe to drink and use - true