WGU C430 Healthcare Quality Improvement and Risk Management – Questions & Answers 100% Verified.
A hospital officer reports that there were multiple incidences in which toxic chemicals were incorrectly labeled that led to severe injuries of two lab employees. The regulatory department that oversees this area of workplace accidents is the Occupational Safety and Health Administration (OSHA). What is the role of OSHA in providing oversight for this issue? - ANSWER-To promote safety by investigating the incidents A hospital officer reports the presence of multiple incidences of skin breakdown among the Medicare/Medicaid eligible patients who were admitted to the hospital. Admission assessment supports that the skin breakdown was not present at the time of admission. What is the initial role of the Centers for Medicare and Medicaid in providing oversight for this issue? - ANSWER-To deny reimbursement to the facility A home health agency has audited occurrences of falls over the last 12 months. The organization was cited by The Joint Commission for having insufficient fall prevention measures. What should the home health agency do to resolve this issue? A.) Provide at-risk patients with 24-hour care B.) Educate patients on actions to take after a fall C.) Report patient falls for the next two months and take action if falls continue to increase D.) Institute a policy to identify patients most likely to fall and procedures to assist in ambulating - ANSWER-Institute a policy to identify patients most likely to fall and procedures to assist in ambulating A doctor's office recently received results from a National Committee for Quality Assurance survey, which indicated that 75% of patients at this office are dissatisfied with long wait times in the waiting room. What should the doctor's office do to increase patient satisfaction? - ANSWER-Reduce the number of patients scheduled per time slot
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