PN1 Exam 1 Questions with 100% Correct Answers (A+ Paper)

Components of therapeutic communication Correct Answer Active listening - hear their story Observe - voice tone, pitch, inflection, and body language Exploration and clarification- restate or summarize what you have heard Use humor, touch, silence, or even confrontation Validate their experience Empathy Pay attention if your client is ready to have you communicate information to them Keys for effective listening Correct Answer Include active listening, full attention, avoid interruptions, avoid premature Interpretations, evidence of understanding and validating clients concerns Factors that can lead to distressed families Correct Answer Passive aggressive tendencies Defensiveness Power struggles Conflict avoidance Lack of trust Suppression of emotions Angry outbursts, verbal abuse Dishonesty Negativity Denial Hidden agendas Desire to win or always be right RICE Correct Answer Rest Ice (24 to 72 hours especially when pain and edema present Compression Elevate Common bacterial infections Correct Answer Diarrhea, pneumonia, sinusitis, Urinary track infections, cellulitis, meningitis, gonorrhea, otitis media, impetigo Readiness to learn Correct Answer Patient asks questions Nursing process steps Correct Answer Assessment Diagnosis Planning Implementation