CCMP Process Group #3: Develop the Change Management Plan (100% Errorless)

Change Management Documents correct answers Actions, Timelines and Resources needed to deliver the change Change Management Plan Defines... correct answers How, the series of component plans that defines the scope of the change effort, and how it will be undertaken, controlled and monitored Change Management Plan Should Reflect & Consider the Complexity of the Change Effort... correct answers Goals and Objectives and Outcomes from the change impact and organizational readiness work, steps to address the change and by whom, how to facilitate the change effort, how the change management effort will be implemented, transitioned and sustained, dependencies of the change plan activities, and assumptions, issues and risks Questions to Consider and Respond When Developing a Change Management Plan correct answers What mechanisms will be used to ensure the workforce has or acquires the required skills and competencies? Will technology components be required to facilitate the transition? How will they be incorporated? How will the workforce adjustment logistics be managed? What mechanisms will be used to ensure the necessary behaviors and attitudes have been adopted? How will progress be monitored? Change Management Plan Components Include... correct answers Resource Plan, Sponsorship Plan, Stakeholder Engagement Plan, Communications Plan, Impact Assessment and Readiness Plan, Learning & Development Plan, Measurement & Benefit Realization Plan, and Sustainability Plan Resource Plan Defines the Following... correct answers Human, Financial, Informational, and Physical resources needed to implement the expected benefits of the change effort Resources Plan Identifies How to... correct answers Acquire resources and a timeline for resource utilization Human Resources Plan Components correct answers Type of labor needed to support the change management effort, roles and responsibilities for each type of labor, executive support/sponsor driving the change, change management lead/practitioner providing support and participating on the change management team, skills and capabilities must be defined, gap analysis to determine if the skills required exist in the organization and can be filled by a stakeholder or a third party, staffing plan assigns roles and individuals to specific change management tasks Physical Resources Plan Components correct answers Internal Resources or External Vendors who provide hardware, software, and other technical infrastructure (facilities, workspace, furniture, or other physical needs for accomplishing the initiative goals)