IAHSS Basic Correct Questions And Answers(Rated A+)

Which of the following is NOT one of the classifications of healthcare organizations discussed in this chapter? (begin chapter 1) - ANSWER Individual Healthcare Which of the following is NOT a risk issue for healthcare? - ANSWER Mostly female staff Which of the following is usually at the top of the organizational chart? - ANSWER Board of Directors Which of the following statements best describes employees? - ANSWER All staff directly employed by the facility Security uses senior management's endorsement to build what kind of program? - ANSWER Strong and effective How should friendships and interpersonal relationships between security officers and staff members from other departments be treated? (begin chapter 2) - ANSWER Encouraged, but security staff educated about ethics and avoiding favoritism. Which of the following allows a department to assess its cost effectiveness within an organization? - ANSWER Benchmarking What should the most primary overriding concern of any security department be? - ANSWER The safety and well-being of anyone in the facility. Which of the following are skills a security professional should have and use at all times? - ANSWER All of the above (Good observation skills, good comm skills, tolerance) Why are vendors potentially a high security risk to a healthcare facility? - ANSWER Vendors often have access to sensitive areas yet staff of the healthcare organization may know very little about vendors' backgrounds. In the patient and family centered care philosophy, who determines which individuals are part of the patient's family? - ANSWER The patient, provided he or she is developmentally mature and competent to do so. Which of the following is NOT an example of an external customer? (begin chapter 3) - ANSWER Employees Which of the following does NOT help the security uniform communicate an appropriate message to the public? - ANSWER Wearing the uniform shirt untucked. Which of the following is NOT an example of undesirable behavior and demeanor in a security officer? - ANSWER Confidence What is the relationship between employees and management sometimes called? - ANSWER Employee relations