Airmen Leadership School ALS (Test 2 - B Set) Questions With Correct Answers

SSgt Granger tells his students, "Whenever you deliver your message, you must ensure your communication is effective. You do this by determining the purpose of communication, preparing the communication, and lastly, deliver the message. SSgt Granger's comments BEST explain the _____________. - AnswerPhases of Effective Communication SMSgt Lannen, squadron superintendent of civil engineering, forwarded the commander's Physical Training Policy Memorandum to all flight chiefs in the shop. In the email he stated, "Brief the new policy to your subordinates as soon as possible. In addition, make sure that the personnel on leave or TDY are briefed as soon as they return. SMSgt Lannen's action's BEST illustrate ___________. - AnswerDownward Communication MSgt Ottmo noticed that some of his crew members were relying on their memorization of procedures instead of following technical orders. Despite engine runs and planes launching, he holds a meeting on the flight line to address the problem. After the meeting several people expressed frustration because they barely heard anything MSgt Ottmo said." MSgt Ottmo's ____________ will MOST likely _________ mission effectiveness. - AnswerMisunderstanding of Organizational Barriers; Hinder the originator of the communication process - AnswerSender the idea, feeling, or information that the sender transfers to his or her audience - AnswerMessage the target of the sender's message - AnswerReceiver a reaction to the received message - AnswerFeedback The three channels of communication are _______, _________, and _______. - AnswerUpward, Downward and Lateral What are the organizational barriers to communication? - AnswerEnvironmental noise, weak communication policies/norms, and autocratic management, Examples include: jet engine noise, operations tempo, duty schedules, floor layouts