Water TEST D Texas Questions and Answers Rated A+

Water TEST D Texas Questions and Answers Rated A+ The water utility field affects everyone because ________. water is essential to life and health The water utility employee should remember customers are entitled to ________. courteous treatment and answers to questions about water In Texas, water operator licensing is administered by the ________. TCEQ All public water systems are required to employ licensed operators even if the system only________ treated water bought from another source. redistributes Public water systems include cities, municipal utility districts, rural water supply corporations, mobile home parks and ________. campgrounds Examples of community water systems include ________. municipalities, municipal utility districts ,rural water supply corporations and mobile home parks A federal agency impacting the water utility industry is the ________. EPA The most important federal law impacting the water utility industry is the________. Safe Drinking Water Act (PL93-523) The four national safety and quality standards for drinking water covered in the Safe Drinking Water Act are physical, chemical, ________ and radiological. bacteriological The state agency that regulates drinking water in Texas and administers the federal Safe Drinking Water Act is the ________. TCEQ Water utility system personnel are required to notify the TCEQ of changes or alterations of the system, a new facility to be built and water supply ________. health hazards Some regional and local agencies impacting the water utility industry are municipal utility districts, rural water supply corporations, drainage districts, ________, ground water conservation districts and subsidence districts. river authorities The water utility field affects everyone because ________. water is essential to life and health In small water systems the operator is often ________. meter reader, repair crew and pump operator "Stuffers" sent to customers in billing statements may contain ________. departments to call for service, explanations of utility policy, a history of the utility and tips on water conservation Delinquent payment notices should be ________. tactful and tasteful, mailed in an envelope and businesslike The EPA requires community water systems to provide customers with a ________ report on the system's water quality. yearly If these reports are attractive and easy to ________ they can build goodwill and trust with the customer. understand Good treatment of employees includes fair wages, benefits and ________ working conditions. safe Follow up with a phone call or ________ to make sure everything is satisfactory. post card and E-mail Water plant facilities should be kept neat and clean to ________. indicate your professional attitude ,keep public support and keep confidence in the water quality Listen to special requests and seek solutions to oblige the customer within ________. utility policy Treat customers as though there was another water utility across the street competing for your ________. customers Chemically, water is made of ________. two atoms of hydrogen and one atom of oxygen The hydrologic cycle is ________. nature's way of recycling water The