421 Postal Exam USPS|QUESTIONSANDANSWERS
|ALREADY GRADED A+| 2024
USPS {{Ans- A business. One stop shopping for all delivery needs. Have the Monopoly to deliver
First Class Mail (FCM).
Perception {{Ans- is REALITY
Need {{Ans- A desire to improve or accomplish something.
HAZMAT {{Ans- Does this package contain anything liquid, fragile, perishable, potentially
hazardous, perfume and lithium battery?
G.I.S.T. {{Ans- Greet, Inquire, Suggest, Thank
Ready Post {{Ans- Supplies we sell at Post Office Lobby
Engaging Our Customer {{Ans- Greet customer
Ask the HAZMAT
Offer Express Mail
Offer Insurance and Delivery Confirmation
Offer additional products to purchase
Provide receipt
Express Mail & Priority Mail {{Ans- Money making products and Premier Shipping
Express Mail {{Ans- 1-2 Days Guaranteed Delivery
$100 Insurance Coverage
If it fits it ships.
Priority Mail {{Ans- 2-3 Days Guaranteed Delivery
$50 Insurance Coverage
70 lbs. max and 108 inches max combined length and girth
Parcel Select {{Ans- 70 lbs. max and 130 inches max combined length and
girth Ground Delivery (Bulk)
Designed for Large and Medium Mailers
Processing Categories: {{Ans- Letter
Flats
, Machinable Parcel
Irregular Parcel
Outside Parcel
Letter Size {{Ans- Rectangular
3 1/2 inches in height
5 inches in length
.007 inches in thickness (cubic
foot) weigh 3 1/2 ounces
FLATS {{Ans- F - Flexible
U - Uniformly Thick
R - Rectangular
Machinable Parcel {{Ans- Weigh minimum 6 ounces and 25 lbs. max
Irregular Parcel {{Ans- Weigh less than 6 ounces
Rolls and tubes up to 26"
70 lbs. max
Outside Parcel {{Ans- weigh minimum 25 lbs and 70 lbs.
max Tires, Metal and Wood Boxes
Surcharges {{Ans- Rigid, Uneven Thickness, Letter Enclosed in Plastic, Clasp... .21 cents charged
Promoting Premier Products: {{Ans- Priority Express Mail
Priority Mail
Insured Mail
Priority Express Mail {{Ans- Time sensitive letters /
Overnight 1-2 Days Delivery with $100 Insurance
No Saturday Delivery Charges
Free Tracking and Signature Confirmation
Priority Mail {{Ans- 2-3 Days Delivery with $50 Insurance
No Saturday Delivery Charges
Weighs up to 70 lbs.
Extra Service available
Insured Mail {{Ans- Maximum of $5000 Insurance
Can purchase Online, Post Office, Self-Service Kiosk
|ALREADY GRADED A+| 2024
USPS {{Ans- A business. One stop shopping for all delivery needs. Have the Monopoly to deliver
First Class Mail (FCM).
Perception {{Ans- is REALITY
Need {{Ans- A desire to improve or accomplish something.
HAZMAT {{Ans- Does this package contain anything liquid, fragile, perishable, potentially
hazardous, perfume and lithium battery?
G.I.S.T. {{Ans- Greet, Inquire, Suggest, Thank
Ready Post {{Ans- Supplies we sell at Post Office Lobby
Engaging Our Customer {{Ans- Greet customer
Ask the HAZMAT
Offer Express Mail
Offer Insurance and Delivery Confirmation
Offer additional products to purchase
Provide receipt
Express Mail & Priority Mail {{Ans- Money making products and Premier Shipping
Express Mail {{Ans- 1-2 Days Guaranteed Delivery
$100 Insurance Coverage
If it fits it ships.
Priority Mail {{Ans- 2-3 Days Guaranteed Delivery
$50 Insurance Coverage
70 lbs. max and 108 inches max combined length and girth
Parcel Select {{Ans- 70 lbs. max and 130 inches max combined length and
girth Ground Delivery (Bulk)
Designed for Large and Medium Mailers
Processing Categories: {{Ans- Letter
Flats
, Machinable Parcel
Irregular Parcel
Outside Parcel
Letter Size {{Ans- Rectangular
3 1/2 inches in height
5 inches in length
.007 inches in thickness (cubic
foot) weigh 3 1/2 ounces
FLATS {{Ans- F - Flexible
U - Uniformly Thick
R - Rectangular
Machinable Parcel {{Ans- Weigh minimum 6 ounces and 25 lbs. max
Irregular Parcel {{Ans- Weigh less than 6 ounces
Rolls and tubes up to 26"
70 lbs. max
Outside Parcel {{Ans- weigh minimum 25 lbs and 70 lbs.
max Tires, Metal and Wood Boxes
Surcharges {{Ans- Rigid, Uneven Thickness, Letter Enclosed in Plastic, Clasp... .21 cents charged
Promoting Premier Products: {{Ans- Priority Express Mail
Priority Mail
Insured Mail
Priority Express Mail {{Ans- Time sensitive letters /
Overnight 1-2 Days Delivery with $100 Insurance
No Saturday Delivery Charges
Free Tracking and Signature Confirmation
Priority Mail {{Ans- 2-3 Days Delivery with $50 Insurance
No Saturday Delivery Charges
Weighs up to 70 lbs.
Extra Service available
Insured Mail {{Ans- Maximum of $5000 Insurance
Can purchase Online, Post Office, Self-Service Kiosk
