WELLCARE ACT Mastery Exam Questions and Answers
() (Verified Answers)
Once the enrollment is completed, you can save a copy of the application for
your reference. - Correct Answer -False
Which elements are available as part of Wellcare's sales support model? -
Correct Answer -All of the above.
Centene requires all contracted brokers/agents to read, understand, and
agree to Centene's Business Ethics and Code of Conduct Policy. - Correct
Answer -True
Communication of PHI can be:
(Select all that apply.) - Correct Answer --Written
-Electronic
-Verbal
Prior to completing the enrollment form, you should always confirm the
beneficiary's primary care physician (PCP) and/or specialists. - Correct
Answer -True
Noting the correct enrollment period on enrollment applications helps in
preventing delayed enrollment processing.
Select one: - Correct Answer -True
A Health Risk Assessment (HRA) can be completed for C-SNP and D-SNP
plans only, before the enrollment application process in Ascend through the
Value Based Enrollment (VBE) portal. - Correct Answer -False
Beneficiary-facing content that includes generic or plan-specific product or
benefit information must be submitted for review and CMS submission, as
well as acceptance or approval, prior to distribution. - Correct Answer -True
A broker/agent who has never had any verbal warnings cannot be issued a
Corrective Action Plan. - Correct Answer -False
The NEW online Centene Workbench self-service portal enables you to: -
Correct Answer -All of the above
What are some examples of what can trigger a beneficiary complaint? -
Correct Answer -Select All!
a.Did not consent to enroll in the plan.
() (Verified Answers)
Once the enrollment is completed, you can save a copy of the application for
your reference. - Correct Answer -False
Which elements are available as part of Wellcare's sales support model? -
Correct Answer -All of the above.
Centene requires all contracted brokers/agents to read, understand, and
agree to Centene's Business Ethics and Code of Conduct Policy. - Correct
Answer -True
Communication of PHI can be:
(Select all that apply.) - Correct Answer --Written
-Electronic
-Verbal
Prior to completing the enrollment form, you should always confirm the
beneficiary's primary care physician (PCP) and/or specialists. - Correct
Answer -True
Noting the correct enrollment period on enrollment applications helps in
preventing delayed enrollment processing.
Select one: - Correct Answer -True
A Health Risk Assessment (HRA) can be completed for C-SNP and D-SNP
plans only, before the enrollment application process in Ascend through the
Value Based Enrollment (VBE) portal. - Correct Answer -False
Beneficiary-facing content that includes generic or plan-specific product or
benefit information must be submitted for review and CMS submission, as
well as acceptance or approval, prior to distribution. - Correct Answer -True
A broker/agent who has never had any verbal warnings cannot be issued a
Corrective Action Plan. - Correct Answer -False
The NEW online Centene Workbench self-service portal enables you to: -
Correct Answer -All of the above
What are some examples of what can trigger a beneficiary complaint? -
Correct Answer -Select All!
a.Did not consent to enroll in the plan.
