CONSULTATION PRACTICE QUESTIONS AND ANSWERS

A client requests an electrolysis service on the hairline of her 13-year-old daughter. You should explain that your clients must be at least __ years-old. - Answer- 14 Possible side effects of electrolysis treatments include (4) - Answer- hyper/hypo pigmentation, redness, scarring A client wants you to do an electrolysis treatment on the bleached hairs of her upper lip. You should __________________ - Answer- ask when she last bleached the area The most common cause of post-electrolysis infection is - Answer- lack of client hygiene It is very important for an electrologist to develop a __________ personality - Answer- pleasing The best way to remove unwanted hairs between electrolysis, laser or IPL treatments is by - Answer- shaving The highest aspiration of a phone consultation is - Answer- to encourage the caller to set up an appointment Professional integrity of an electrologist or laser technician includes 3 basic ingredients: honesty, good attitude toward the client and - Answer- personal hygiene The client must understand that permanent hair removal is a process requiring time, so it will take - Answer- a series of treatments To help project a professional image, during spa hours it is best to wear - Answer- proper clothes You cannot guarantee to successfully treat every hair you insert in a given electrolysis treatment because - Answer- you cannot see beneath the skin so you can miss some hairs The attitude of an electrologist or laser/IPL technician should be one of - Answer- concern When you do an electrolysis treatment on a client with a pacemaker or defibrillator, you must - Answer- have a written permission from their physician before treatment In order to put clients at ease during electrolysis or laser/IPL consultations, the prac