UHC 2024 Ethics & Compliance Assessment 14 Questions with 100% Correct Answers | Verified | Updated 2023

UHC 2024 Ethics & Compliance Assessment Cynthia is turning 65 on July 5. Her Medicare Part A and Part B will be effective on July 1. Using her Initial Election Period (IEP), when can she submit an application for a Medicare Advantage or Prescription Drug plan? - ✔ ✔ April 1 through October 31 Annual Election Period (AEP) is a time when. . . - ✔ ✔ Consumers can elect to switch to a different plan or join a Medicare Advantage plan or Prescription Drug Plan. Mrs. Violet asks agent Bob wher e she can find the Star Rating for the plan he has been presenting. Which statement is correct? - ✔ ✔ Mrs. Violet can access the Star Rating for a plan on Medicare.gov or in the Enrollment Guide. Which of the following describes Permission to Contact (PTC ) guidelines? - ✔ ✔ Contact can only be made by the method(s) requested by the consumer and the agent can only market the product(s) indicated by the consumer. Which statement about discussing benefits with the consumer before an enrollment is true? - ✔ ✔ The agent must explain any provider and/or pharmacy network limitations. While using LEAN to complete an enrollment application with a consumer, Agent Jeff learns the consumer does not have an email address. What should Jeff do? - ✔ ✔ Leave the field req uesting a consumer email address blank. What is the purpose of the Statement of Understanding? - ✔ ✔ It ensures that when consumers complete the Medicare Advantage and/or Part D Enrollment Application, they are acknowledging their understanding that they are actually enrolling, in which plan they are enrolling, and standard disclosures.