Wellcare 2023 (With complete solution)

False correct answers Agents who have never had any verbal warnings cannot be issued a corrective action plan 60 correct answers A grievance request, or any evidence concerning a grievance, must be filed orally or in writing no later than 60 calendar days from the date of the event of the date the member is made aware of the issue. all of the above correct answers Steps to take when safeguarding and securing PHI and PII include: 327 correct answers Wellcare has added ____ new counties to our footprint in 2022 Library Card correct answers Which of the following is not an example of Protected Health Information (PHI) five correct answers All standalone PDP formularies have a ____ -tier structure for 2022 True correct answers To ensure accurate data entry, you should repeat the Medicare ID back to the beneficiary. Written, Electronic, Verbal correct answers Communication of PHI can be: All of the above (Member satisfaction/Experience, Complaints, Rapid Disenrollment) correct answers Key areas you as a Sales Agent/Broker have control over and impact upon regarding Star (quality) ratings are: True correct answers All Wellcare standalone PDP plans will have a $0 Tier 1 preferred retail and mail benefit. True correct answers Wellcare has expanded coverage in Massachusetts, Nebraska, and Oklahoma. True correct answers Wellcare offers a wide variety of Medicare products consolidated under a new Wellcare brand. True correct answers Any request of distribution of PHI should contain only the minimum amount of PHI required to complete the intended task. False correct answers When completing an application, you should ensure that you enter the provider ID of a specialist and not a Primary Care Physician (PCP). Must include most of the required elements necessary to complete the enrollment. correct answers Which of the following statements about completing telephonic enrollments is FALSE?