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What is Customer Service questions and answers 100% verified. Customer Service - correct answers.Anything we do for the customer that enhances the customer experience. Customer Satisfaction - correct answers.The customer's overall feeling of contentment with a customer interaction. Customer Perception - correct answers.The way we see something based on our experience. Why is excellent customer service so rare? - correct answers.Customer service is rare because it requires two things that the average person and organization are unwilling to commit to: -Spending money -Taking action The 5 needs of every customer - correct answers.1. Service 2. Price 3. Quality 4. Action 5. Appreciation External Customers - correct answers.Customers we do business with outside our organization.

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