ICT2641/202/0/2022
Tutorial Letter 202/0/2022
Business Informatics 2A
ICT2641
Year module
School of Computing – Department of
Computer Science
This tutorial letter contains the solutions to Assignment 02
BARCODE
, ICT2641/202/0/2022
Chapter 08
1. Briefly describe a Business Activity Model (BAM) 2 marks
• A BAM provides a conceptual overview of a desired future business system,
• showing 'what' activities would be needed to fulfil a stakeholder perspective, or where this is a consensus
BAM, the agreed perspective. Page 151
2. Mention at least three areas that Gap Analysis may be used to examine. 3 marks
• the ‘as is’ and ‘to be’ business process models.
• the competencies held by an individual and those required for a particular role.
• the IT system requirements and the features offered by an off-the-shelf soft- ware package.
Page 151.
3. The activities of the Business Activity Model (BAM) is inspected and categorised in order to identify those that
require further attention.
Mention the three categories. 3 marks
• operating satisfactorily – no immediate action;
• some issues to be addressed – action required;
• not in place – urgent consideration. Page 151
4. What is the function of the POPIT model? 3 marks
• The POPIT model help with the investigation (gap analysis) as it provides a framework and aide-memoire
• that helps ensure that the analysis considers all the required elements.
• The POPIT model is used to organise the gap analysis as shown below.
Page 152.
5. The technology element of the POPIT model is often the core enabler of business change. It is important to
think about Accessibility.
Briefly explain, "Accessibility". 3 marks
• When introducing a change to the IT systems used to perform processes, it is important to ensure that the
systems are as accessible as possible.
• this means considering the user population for the systems.
• If there is poor accessibility, the IT systems may not be used effectively.
• If business staff are unable to use or have difficulty in using, a system they will avoid doing so, which is
likely to lead to them developing unauthorised and undesirable workarounds to conduct their work.
• Other stakeholders, such as customers and suppliers, may decide it is easier to work with other, perhaps
competing, organisations.
Any three points mentioned. Page 153.
2
Tutorial Letter 202/0/2022
Business Informatics 2A
ICT2641
Year module
School of Computing – Department of
Computer Science
This tutorial letter contains the solutions to Assignment 02
BARCODE
, ICT2641/202/0/2022
Chapter 08
1. Briefly describe a Business Activity Model (BAM) 2 marks
• A BAM provides a conceptual overview of a desired future business system,
• showing 'what' activities would be needed to fulfil a stakeholder perspective, or where this is a consensus
BAM, the agreed perspective. Page 151
2. Mention at least three areas that Gap Analysis may be used to examine. 3 marks
• the ‘as is’ and ‘to be’ business process models.
• the competencies held by an individual and those required for a particular role.
• the IT system requirements and the features offered by an off-the-shelf soft- ware package.
Page 151.
3. The activities of the Business Activity Model (BAM) is inspected and categorised in order to identify those that
require further attention.
Mention the three categories. 3 marks
• operating satisfactorily – no immediate action;
• some issues to be addressed – action required;
• not in place – urgent consideration. Page 151
4. What is the function of the POPIT model? 3 marks
• The POPIT model help with the investigation (gap analysis) as it provides a framework and aide-memoire
• that helps ensure that the analysis considers all the required elements.
• The POPIT model is used to organise the gap analysis as shown below.
Page 152.
5. The technology element of the POPIT model is often the core enabler of business change. It is important to
think about Accessibility.
Briefly explain, "Accessibility". 3 marks
• When introducing a change to the IT systems used to perform processes, it is important to ensure that the
systems are as accessible as possible.
• this means considering the user population for the systems.
• If there is poor accessibility, the IT systems may not be used effectively.
• If business staff are unable to use or have difficulty in using, a system they will avoid doing so, which is
likely to lead to them developing unauthorised and undesirable workarounds to conduct their work.
• Other stakeholders, such as customers and suppliers, may decide it is easier to work with other, perhaps
competing, organisations.
Any three points mentioned. Page 153.
2
