Walmart Hiring Assessment Test

You are working to finish an assigned task in order to meet your shift goal when a coworker urgently asks you for help with something you know a lot about. What would you be most and least likely to do? - Answer- Most - Stop working on your task and help your coworker. Least - Explain to your coworker that you can help because you have to finish what you've working on to meet your shift goal. A customer member tries to use a coupon that is only good for full-priced items to purchase an item that is on sale. She becomes confused when you explain that she can use the coupon. - Answer- Most - Apologize for the confusion and explain that the coupon only applies to full-priced items. Least - Find your supervisor and ask if he can approve the discount. Your shift´s productivity is slow because one person is not putting his share. The rest of the team is getting upset. What would you be most and least likely to do? - Answer- Most - Ask your struggling coworker if there is anything you can help with because he seems slower today. Least - Tell the struggling team member to work faster because he is holding the team back. A customer/member is looking for a particular brand of cold medicine and can find it in the health and wellness area. He approaches you for help. - Answer- Most - Explain where he can find the medicine. Offer to walk him there if he would like some help finding it. Least - Show him to the aisle with the medicine and let him know he can save some money by purchasing a brand thatś on sale. Your newest coworker is not as productive as other members of your team. You and your coworkers have to work harder to make up for this. - Answer- Most - Give her advice and tips for how to get things done correctly and efficently. Least - Talk to your supervisor about the situation. Suggest that this might not be the best role for your coworker. During a busy time at the bakery counter, a loyal customer/member stops you to chat. As heś talking, you notice a customer/member that needs help. - Answer- Most - Apologize and tell him you see another customer/member that needs your help. Least - In order to keep him happy, allow him to continue his story until he is finished.