Dell Client (2023/2024) Assessment Questions and Answers 100% Pass

Dell Client (2023/2024) Assessment Questions and Answers 100% Pass What are the advantages of SSD when compared to traditional HDD Lower Latency Less prone to physical failures Faster RW speeds Silent operation Which Dell Diag tool can be used as a troubleshooting tool when the system fails to boot into the OS ePSA Why sometimes the values in BIOS cannot be saved and shows as manufacturing mode Jumper is at SERVICE_MODE When would you run the RMA Shim tool on a Chromebook System board replacement To preserve BIOS settings before recovering it, user need to Reset NVRAM to Disabled What is correct about Intel Optane Memory System acceleration solution Pairs memory and storage Which key is used to access the one time boot menu while restarting the computer F12 FastBoot is the Pre-Boot environment of Android that starts before Android True Which of the following statements are true about the new PSU BIST To restart the PSU BIST Ensure to disconnect AC power To start the PSU BIST Select steps involved in unpackaging parts Select All Which of the following is the correct way to trigger BIOS Recovery 2 CTRL+Esc What is Thermal Grease between processor & heatsink Which is the notebook computer category that is designed to be suitable for small orgs with little or no IT staff Vostro Dell desktop portfolios include Optiplex, Inspiron, Vostro, Precision, XPS, AIO True PC Doctor USB solution offers DOS Test Individual Diag Windows Test After system board replacement, a field tech can input the service tag value only once true If the system is not booting into the OS, how can you check if the HD is detected Bios What is the status of the power LED when a system board failure has occurred blinking (2,6) You are fixing a computer running Windows 8.1 and its not booting. which of the bios settings will you change Change boot mode to UEFI Enable Legacy Option ROMS Enable Secure Boot To Prevent CPU pings from being bent or any damage to the system board which has to be returned to dell, techs must ensure that ZIF Socket cover is placed back ESD bag is used The BIOS Recovery 2 does not support recovery from Encrypted HD HD with password set How should technicians handle the PCBs while dismantling or repackaging them From the edges/sides When do you select the BT Disabled setting in SMMM If BT disabled label is present when to use RTC Reset No POST/No Boot What does Factory Data Reset do on a Dell Venue Tablet Will erase all personal data and downloaded applications of the tablet how to initiate RTC reset Connect system to AC Power Keep system in power off state Press & hold power for 25 sec Release power Dell notebook portfolios include inspiron, latitude, vostro, xps, precision True The LCD has padded the BIST, but there is still a video problem. What other components should be checked LCD cable, Inverter board, System board How do you perform Latitude Self-Heal Recovery Unplug AC and remove battery disconnect CMOS battery release flea power plug in AC if ePSA passes the hard drive test and still the system does not load the operating system Corrupt or missing OS Which of the following statements are true about Latitude Self-heal recovery Upon successful completing Before replacing sys board When self heal is triggered Which of the following are valid steps in launching ePSAdiagnostics Power up and press F12 to go to boot menu Use up and down arrow keys to select diagnostics How do you enable BIOS Auto-Recovery Click Maintenance under Bios Select BIOS recovery Check BIOS Auto Recovery Apply Exit On a Win10 system, what will you do after replacing the system board Enter the 5x5 DPK and hand over the key to the customer What are the key functions of BIOS Identify the system devices Tests the system devices Activate the system device Bios Recovery 2 from HD option can be disabled in BIOS 32gb DIMM are only supported using Xeon W Series True After replacing the system board on a Chromebook, you will need to execute RMA Shim to set VPD True Select the correct service scenario for a Dell system factory installed with windows 10 which has been root caused to a faulty MB Replacement motherboard will be dispatched together with windows universal DPK Identify different types of displays TFT CRT ELD LED WLAN stands for Wide Local Area Network False Under which service plans can you schedule hardware and software scans, clean files manually and tune system performance using support assist Select All On Dell Venue Pro Tablets or Latitude portable systems without a keyboard, what are the steps required to access BIOS/System Press power button, before Dell logo is displayed press the volume down button What does the occasional orange discoloration of a CPU package lands indicate No impact Depending on your Dell service plan, Support Assists automates and facilitates your engagement with Dell Tech support True How will you initiate ePSA in a Dell system Press F12 When encountered with a no POST situation, what must techs do prior to replacing the suspected failed part Capture the Fault Re-run Reseat Which is the easiest way to verify the functionality of the system board Remove memory modules What are the ideal temperatures of the CPU and GPU in their ideal state Below 40 What is Bios Auto-Recovery Bios Auto-Recovery is an automatic recovery process if BIOS image integrity is failed while booting, provided the BIOS Auto-Recovery feature from hard drive is enabled in BIOS Identify Dell's product portfolios Select All What is the basic naming guideline followed by all commercial products Sub brand, Model Name, Form Factor M.2 is a data transfer protocol while NVMe is a form factor False When one or more drives in a RAID array contain data errors, and another drive in the array is no longer an active member of the array due to drive failure Double Fault Name the tool that can successfully repair and ignore defective memory areas by masking the address from system usage MemRx Which of the following platform used boh Key and Button Sequence Trigger Convertible Detachable You are servicing a Del 3265/3263 and determine the LCD is faulty Run ePSA Check device manager If Recovery image from both systems primary HD and external USB key is present, which image will the BIOS tool select USB Discrete graphics cards connect to the motherboard using AGP or PCI True Identify types of memory DDR3L DDR2 DDR4 DDR3 DDR Which of the following items that are not affected by the RTC reset Service Tag Admin Password Ownership Tag System Password Asset Tag BIOS Recovery 2 does not support trigger from touch panel True How will the Dell command utility update help customers Dell Command utility update will check online for the latest BIOS, driver Firmware and Dell application updates