NIGP-CPP Bridge - Focus Area 6: Leadership 2 With Correct Answers Graded A+

policy manual - a manual that explains a facility's rules and regulations Procedural Manual - Detailed manual used as a form of written communication about the office components Reason for training - To be use when a performance appraisal indicates that performance improvement is needed; To "benchmark" the status of improvement so far in a performance improvement effort; To be included as part of an overall professional development program; To be used as a part of succession planning to help an employee be eligible for a planned change in role in the entity; or To "pilot", or test, the operation of a new performance management system. High-performance entities - entities continually seek to deliver quality products and services, provide outstanding customer service, and maintain sound financial performance within the constraints of the entity's internal and external environment Media - It important to be factual, truthful, and never attempt to cover up an actual instance of malfeasance when dealing with this group. The story may grow legs. Communicating with Suppliers - Hiring RFP legal experts, workshops of RFP, IFB processes, publishing policies, solicit input, and development of handbooks are examples of what