ORGANIZATIONAL BEHAVIOR CHAPTER 1 TEST BANK Q&A 100% CORRECT

ORGANIZATIONAL BEHAVIOR CHAPTER 1 TEST BANK Q&A 100% CORRECT ________ are defined as people who oversee the activities of others and who are responsible for attaining goals in organizations - CORRECT ANSWER-managers Sally Mitchell works as a manager at an environmental organization. She is currently working on a global warming project and decides what tasks related to creating awareness about the issue need to be done. In addition, she is also deciding which members of her team will work on engaging with the public and which will work on lobbying with the government. She is also assigning people as team members to ensure that tasks are undertaken on time. Which of the following categories of functions is Mitchell undertaking? - CORRECT ANSWER-organizing Johanna Reid, a campaign manager at a child rights organization, recently started working on an illiteracy project. During the project, she needs to motivate team members to attain their project milestones and direct them through different phases of the project. Which of the following kinds of functions will these tasks be covered under? - CORRECT ANSWER-leading ) Lesley Torres is a project manager for the campaign "Action against Deforestation in Indonesia". She recently faced a glitch when the campaign could not be launched publicly according to schedule. Torres monitored the schedule to find the cause of the delay, before speeding up the implementation process by allocating more members for the implementation phase. By doing this, which of the following functions is she performing? - CORRECT ANSWER-controlling Which of the following functions do managers undertake as part of planning functions? - CORRECT ANSWER-defining an organizations goals According to Henry Mintzberg, a factory supervisor giving a group of high school students a tour of the plant may be termed as a ________. - CORRECT ANSWER-figurehead Ellen Ortiz works as a sales manager at a telecom firm. The company has recently launched a new product in the market. Her work in the next few weeks involves sharing knowledge about the product with her team members. She will also need to inspire them to reach their sales targets, and clarify any doubts about the new product. Which of the following roles is Ortiz playing? - CORRECT ANSWER-leader Regina George works as a campaign manager in a not-for-profit organization in Hampshire. For the upcoming campaign against genetic engineering, she is networking with managers who are working on the issue of food safety. Through her network of contacts, she strives to gain information about the stakeholders in the food industry and other lobby groups. Which of the following roles is George most likely to be playing according to Mintzberg's classification of managerial roles? - CORRECT ANSWER-liason, Annette Simpson works for a fashion house in Paris and is preparing for the company's upcoming line of winter clothing. She is currently researching online to know what is in vogue this season. In addition, she is also networking with contacts from the press and fashion magazine editors to understand the changing tastes of consumers. Which of the following roles is Simpson playing according to Mintzberg's classification of managerial roles? - CORRECT ANSWER-monitor According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to transmit information received from outsiders or from other employees to members of the organization - CORRECT ANSWER-disseminator The role of a(n) ________, according to Mintzberg's classification of managerial roles, is to transmit information to outsiders about an organization's plans, policies, actions, and results and one which serves as an expert in the organization's industry - CORRECT ANSWER-spokesperson According to Mintzberg's classification of managerial roles, a(n) ________ searches the organization and its environment for opportunities and initiates projects to bring about change - CORRECT ANSWER-entrepreneur According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to make or approve significant organizational decisions and assign human, physical, and monetary assets - CORRECT ANSWER-resource allocator According to Mintzberg's classification of managerial roles, which of the following is a kind of interpersonal role? - CORRECT ANSWER-liaison According to Mintzberg's classification of managerial roles, which of the following is a kind of decisional role - CORRECT ANSWER-negotiator The role of a ________ is a type of informational role according to Mintzberg's classification of managerial roles - CORRECT ANSWER-disseminator Which of the following is true of technical skills - CORRECT ANSWER-they encompass the ability to apply specialized knowledge The ability to understand, communicate with, motivate, and support other people, both individually and in groups, may be defined as ________ - CORRECT ANSWER-human skills Melissa Woods was recently hired as the campaign manager at an environmental organization. She has a degree in environmental sustainability and possesses substantial knowledge about the issue of global warming. She has the knowledge to lead the public relations team of the organization. However, a few months later, the board of directors of the organization expressed dissatisfaction with Melissa's performance and asked her to resign. Which of the following, if true, best explains this situation? - CORRECT ANSWER-Melissa had weak interpersonal and networking skills to run the project Joann Hayes is currently working on a project to tackle climate change. During the project, she needs to find different options to replace the use of non-renewable energy and check the feasibility of different renewable energy options before choosing the most practical one. Which of the following skills does Hayes primarily need to use for these tasks? - CORRECT ANSWER-conceptual skills ) , an organization working toward curbing climate change, recently conducted an interview with Jessica for the position of a public relations officer. However, the interviewers Brenda and Laura are divided over whether Jessica should be given the job. Brenda believes that Jessica does not have in-depth knowledge about the issue of global warming and its impact. On the other hand, Laura feels that Jessica would be perfect for the job because she has strong networking and interpersonal skills. Which of the following, if true, would strengthen Laura's argument? - CORRECT ANSWER-Gaining the support of corporate giants would comprise a large part of the job , an organization working toward curbing climate change, recently conducted an interview with Jessica for the position of a public relations officer. However, the interviewers Brenda and Laura are divided over whether Jessica should be given the job. Brenda believes that Jessica does not have in-depth knowledge about the issue of global warming and its impact. On the other hand, Laura feels that Jessica would be perfect for the job because she has strong interpersonal skills. Which of the following, if true, would weaken Laura's argument? - CORRECT ANSWER-Jessica was unable to communicate clearly why she was right for the job According to Fred Luthans and his associates, managers involved in traditional management activities undertook which of the following tasks? - CORRECT ANSWER-decision making According to Fred Luthans and his associates' study of 450 managers, ________ made the largest contribution to the success of managers in terms of speed of promotion within their organization - CORRECT ANSWER-networking According to Fred Luthans and his associates, managers which are involved in networking activities are most likely to undertake which of the following - CORRECT ANSWER-politicking Which of the following best defines organizational behavior - CORRECT ANSWER-it involves the study of what people do in a company and how it affects the company's output Which of the following determinants of behavior does organizational behavior study? - CORRECT ANSWER-individuals Which of the following does systematic study use to look at relationships to attribute causes and effects - CORRECT ANSWER-scientific data Which of the following is true of systematic study? - CORRECT ANSWER-it involves analyzing relationships based on scientific data In order to predict human behavior, it is best to supplement intuitive opinions with information derived from ________. - CORRECT ANSWER-systematic study Analyzing relationships, determining causes and effects, and basing conclusions on scientific evidence, all constitute aspects of ________ study - CORRECT ANSWER-systematic ) ________ refers to basing managerial decisions on the best available scientific proof. - CORRECT ANSWER-evidence-based management ) ________ refers to a gut feeling not necessarily supported by research - CORRECT ANSWER-intuition ________ seeks to measure, explain, and sometimes change the behavior of humans and other animals. - CORRECT ANSWER-psychology Which of the following disciplines blends concepts from both psychology and sociology to focus on people's influence on one another - CORRECT ANSWER-social psychology Which of the following is a difference between sociology and psychology - CORRECT ANSWER-Sociology studies people in relation to their social culture whereas psychology focuses on the individual ________ is the study of societies to learn about human beings and their activities - CORRECT ANSWER-anthropology Which of the following fields of study is most likely to involve studying organizational culture, formal organization theory and structure - CORRECT ANSWER-sociology Austin Reed is a graduate student helping to organize a study on individual job satisfaction. The study focuses on the top five causes of satisfaction or dissatisfaction on the job. His department is surveying 200 individuals in 100 different types of organizations. Austin is most likely a graduate student in the department of ________. - CORRECT ANSWER-psychology You are bringing together faculty from different behavioral disciplines to author a new textbook in organizational behavior. Represented are professors from psychology, sociology, social psychology, anthropology, political science, and industrial engineering.Which faculty member is most likely to furnish information about personality, learning, and motivation - CORRECT ANSWER-psychology Myriam is analyzing the gender roles of men and women in management in the United States and comparing them to the gender roles in management in Japan. She is surveying fifty male and fifty female managers in each country to compare their daily behavior. Myriam's study exemplifies how ________ contributes to OB - CORRECT ANSWER-anthropology Which of the following is true of contingency variables - CORRECT ANSWER-They refer to situational factors that moderate the relationship between two or more variables Raymond Mayer is conducting a study on discrimination against campaign activists based on gender. In his study, he noted that male executives who visited Indonesian villages to promote the use of renewable energy received a highly positive response. In contrast, women who visited the same villages, received an antagonistic response from them. However, Mayer stated that his findings only applied to villages. In this study, the presence of a village is considered a ________ variable - CORRECT ANSWER-contingency ________ variables are variables that moderate the relationship between two or more variables - CORRECT ANSWER-contingency Which of the following is a result of globalization - CORRECT ANSWER-jobs moving to nations with low-cost labor Managers who oversee the movement of jobs to countries with low-cost labor are most likely to ________ - CORRECT ANSWER-face opposition from labor groups Josh Wallace, a sales executive, has recently been promoted to the position of sales manager at Synergy Corporation Bank. He has in the past gained a strong track record of making the highest number of sales in his branch. During his first few months as a manager, he regularly appreciated and acknowledged the team's efforts because he knew that it was the driving force behind high performance. However, the company has recently expressed its dissatisfaction with Josh's team as it has consistently failed to meet the sales targets of the branch. Which of the following, if true, would best explain this situation? - CORRECT ANSWER-the team was motivated by extrinsic factors instead of intrinsic factors Gould Furniture is one of the leading furniture companies in Indonesia. In the past, the company had a homogeneous workforce of Indonesian employees. The company is desperate to cut operating and manufacturing costs and hence is considering outsourcing part of the manufacturing process to low-cost Taiwan. However, local community leaders across the country are opposing this decision strongly. They believe that exporting jobs to other countries is detrimental to their country in every way possible. Which of the following, if true, is the flaw in the local community leaders' opinion? - CORRECT ANSWER-The furniture market contributes to 20 percent of deforestation in the country ________ refers to the heterogeneity of organizations in terms of gender, age, race, ethnicity, sexual orientation, and inclusion of other diverse groups - CORRECT ANSWER-workforce diversity Eighty percent of the employees in the United States work today in ________ jobs - CORRECT ANSWER-service ) A common characteristic of service jobs is that they ________. - CORRECT ANSWER-need substantial interaction with an organization's customers Which of the following is an example of a position in a service job - CORRECT ANSWER-flight attendant ) One of the key challenges for managers in today's organizations is to ________. - CORRECT ANSWER-stimulate tolerance for change Which of the following should