UHC Ethics & Compliance Study Guide | Latest 2023/2024

UHC Ethics & Compliance Study Guide | Latest 2023/2024 Reporting all events (marketing/sales and educational) to united health care is required so that the company can: ☑️ Comply with CMS and medicaid services event reporting You have a scheduled appointment with a consumer to discuss DSNP. They have the SOA form. 2 days before the appointment they call and request to discuss PDP, which you are certified to sell. What do you tell them? ☑️ tell the consumer to sign a new SOA before the appointment which election period occurs october 15 to december 7 ☑️ AEP Which of the following materials is an agent not permitted to display at marketing/sales event? ☑️ 5$ gift cards You have scheduled an appointment and obtained a SOA form to discuss MA plans. When you arrive a friend wants to hear the presentation. What should you do? ☑️ HAve friend sign an SOA which describes the purpose of educational events? ☑️ They offer information about the program and/or health tips Janine is enrolled in a 3 star plan. There is a 5 star plan in her area. Josh can advise her of the following except: ☑️ Josh shoud tell her that she can only do this during AEP Bryan wants to grow his bussiness. Which of the lead generating activities is not compliant? ☑️ AT each appointment he asks for name and number of people over 65 Ralph wants to market in his neigherhood. WHich of the methods is permitted? ☑️ Not hands out cards in lobby of living center An individual with a POA is an example of what authority? ☑️ must have state authority Which of the following is not considered unsolicited contact? ☑️ Not emailing a consumer off a purchased list Who has the authority to sign an enrollment application? ☑️ The consumer or their legal rep WHich of the following must you nnot do when marketing UHC MA or PDP to consumers ☑️ Provide only those items you deem relevant