NUR 455 IHI PS 104 Questions and
Answers Rated A
Lesson 1: Why Are Teamwork and Communication Important? ✔✔
Effective health care teams have several important characteristics, including: ✔✔Effective
communication techniques.
Effective health care teams have a shared goal and effective two-way communication. The
membership of the team may change frequently (Answer B), and it's quite possible for a health
care team to consist of people who have never worked together before (Answer A). That makes
strong, two-way communication a critical part of delivering safe care.
Which of the following is likely to be the most immediate result of building an effective health
care team? ✔✔Safer care
The best answer is that care will be safer. For example, according to The Joint Commission, an
estimated 80 percent of serious medical errors can be linked to miscommunication between
caregivers when patients are transferred or "handed-over." One of the hallmarks of effective
health care teams is frequent, two-way communication — a characteristic that would likely have
an immediate and positive effect on care transitions and safety. While better teamwork can lead
, to fewer delays, elimination of waste, and even less costly care, these results would likely be
secondary to an increase in safety.
As a nurse practitioner in a small, rural urgent care clinic, you believe that your clinic team
works well together. Which of the following facts would best support your belief? ✔✔The team
routinely takes a moment to discuss the plan and voice concerns before doing a procedure.
One of the main characteristics of strong health care teams is effective and frequent
communication. The absence of unprofessional behavior (Answer A) does not necessarily mean
the team is effective. And the failure to share information during shift changes is risky for
patients (Answer B).
One reason it's critical for caregivers to improve their teams' effectiveness is: ✔✔Effective teams
reduce the risk of errors by providing a "safety net" for individual caregivers.
Effective teams — teams whose members communicate often and reciprocally — act as a kind
of "safety net" that can help prevent errors resulting from one member's fatigue or distraction, for
instance. Effective teams may still use technology often, and it's likely that patients and families
will encounter many members of the team.
Answers Rated A
Lesson 1: Why Are Teamwork and Communication Important? ✔✔
Effective health care teams have several important characteristics, including: ✔✔Effective
communication techniques.
Effective health care teams have a shared goal and effective two-way communication. The
membership of the team may change frequently (Answer B), and it's quite possible for a health
care team to consist of people who have never worked together before (Answer A). That makes
strong, two-way communication a critical part of delivering safe care.
Which of the following is likely to be the most immediate result of building an effective health
care team? ✔✔Safer care
The best answer is that care will be safer. For example, according to The Joint Commission, an
estimated 80 percent of serious medical errors can be linked to miscommunication between
caregivers when patients are transferred or "handed-over." One of the hallmarks of effective
health care teams is frequent, two-way communication — a characteristic that would likely have
an immediate and positive effect on care transitions and safety. While better teamwork can lead
, to fewer delays, elimination of waste, and even less costly care, these results would likely be
secondary to an increase in safety.
As a nurse practitioner in a small, rural urgent care clinic, you believe that your clinic team
works well together. Which of the following facts would best support your belief? ✔✔The team
routinely takes a moment to discuss the plan and voice concerns before doing a procedure.
One of the main characteristics of strong health care teams is effective and frequent
communication. The absence of unprofessional behavior (Answer A) does not necessarily mean
the team is effective. And the failure to share information during shift changes is risky for
patients (Answer B).
One reason it's critical for caregivers to improve their teams' effectiveness is: ✔✔Effective teams
reduce the risk of errors by providing a "safety net" for individual caregivers.
Effective teams — teams whose members communicate often and reciprocally — act as a kind
of "safety net" that can help prevent errors resulting from one member's fatigue or distraction, for
instance. Effective teams may still use technology often, and it's likely that patients and families
will encounter many members of the team.
