Tico Module #1 -Answered

TICO is required by the ministry to submit what - ANSWER-An annual report and A annual business plan Theses are part of TICOS Financial Position TICO is managed by a board of directors and a CEO what are they responsible for ? - ANSWER-* The board is responsible for overseeing the general operations of TICO and for hiring the CEO * The CEO manages the financial and operational affairs of TICO What is TICOS mission statement ? - ANSWER-To promote a fair an informed marketplace where consumers can be confident in their travel purchases TICO's Values are (4 terms ) - ANSWER-1* ethical in everything they do 2* fair but firm in its dealings with registrants and consumers 3*Responsive and open in communicating with customers and registrants, while respecting the business confidentiality 4*visionary in its approach to improving the industry and the industry practices, while staying accountable to all stakeholders for the cost-effectiveness and practicality of solutions and initiatives. TICO's Primary responsibilities are to? (2 terms) - ANSWER-1* administer the travel industry act (2002) 2* ensure that registrants follow the rules so that consumers are protected and can be confident in their travel purchases TICO works with three groups to carry out its mandate who are they ? - ANSWER-1* customers 2* Travel industry 3* Government TICO's delegated responsibilities are?(4 terms) - ANSWER-1*registration 2* consumer protection 3* complaint resolution 4* government Liason TICO's additional responsibilities are? ( five terms) - ANSWER-1* consumer awareness 2* industry awareness 3*consumer compensation 4*legislative and regulatory amendments 5* ethical conduct